
VNPT technical staff fix network broken by rain and storm - Photo: VGP
They are VNPT people, always ready to keep the information flowing, overcome dangers, strong winds, landslides to bring signals back, helping people stay strong after the storm.
Responses in the midst of a storm
Early morning of November 6, when storm No. 13 was approaching the mainland, people in Son Hoa ( Dak Lak ) were busy tying up their houses and protecting their gardens. Few people thought about the Internet, but for Mr. Nguyen Tien Thanh - a VNPT technical staff in Son Hoa - it was the moment to "go to battle".
From dawn, he and his teammates waded through flooded roads, staying at residential areas to reconnect broken cables. Amidst the howling wind and pouring rain, the image of the man in blue shirt wading in cold water to reconnect each cable moved many people.
"The Internet is more important than ever. Without it, we cannot communicate or know what is happening outside," said one resident. Those words of thanks and grateful eyes are the motivation for VNPT employees to continue their journey in the midst of the storm, even though they are still worried about their homes and children.
In the early morning of November 7, in Dak Lak, VNPT emergency response teams divided into groups and quickly approached the heavily affected areas. Trees fell, transmission lines were broken, and a series of BTS stations lost power. Even though their boots had not yet dried after the previous flood, they still put on their backpacks, brought measuring devices, and set out through the night to fix the problem.
Each cable was connected at night. Each broadcasting station was lit up again. Also during those hours, VNPT Dak Lak opened free battery charging points at transaction points, so that people could maintain communication while the entire area had a prolonged power outage. For many days, the VNPT team was on duty 24/7 at the scene, determined that "information must be continuous, whether in storms or in the dark of night".

VNPT staff race against time to reconnect communications affected by the storm - Photo: VGP
Racing against time to restore peace
The Central Highlands region is a region that often suffers from natural disasters. Therefore, as soon as the warning of "storm on flood" was issued, VNPT units in the region proactively activated the rescue plan. Thousands of generators, backup poles, and technical supplies were mobilized. Technical teams were on "duty" 24/7 at key points, ready to go at any time the storm made landfall.
Along with that, VNPT has activated the satellite transmission system, mobile broadcasting vehicles, field stations and 50 Inmarsat satellite phones and 32 VSAT-IP to ensure that people can still communicate in emergency situations. The inter-network roaming mechanism with other network operators has also been opened, creating a "buffer" of safe connection for people.
However, the devastation caused by storm No. 13 far exceeded expectations. Hundreds of BTS stations from Hue, Quang Ngai to Gia Lai were damaged; many fiber optic cables were broken due to landslides. Immediately after the storm subsided, hundreds of VNPT staff and engineers set out again to "race against time".
Just a few days after the storm, most of the telecommunications network in the Central Highlands was almost completely restored.
From Da Nang, Hue to Kon Tum, Gia Lai, the "blue shirt men" still spread out on all roads, continuing to check and handle arising problems, ensuring the signal is always stable. It is a silent but fierce race, where every drop of sweat that falls carries the belief that "a call to report peace will ring again".

VNPT's free battery charging point in Son Hoa commune, Dak Lak province on November 7 - Photo: VGP
The power of connection from the hearts of VNPT people
Not only restoring telecommunications infrastructure, VNPT people also spread the spirit of sharing and solidarity in the days after the storm.
In Hue, 100 "family medicine bags" donated by the VNPT Ho Chi Minh City Trade Union through the Post Office General Hospital have reached people in flood-affected areas.
"It's not just medicine, but also a heart, a message of love from the South to the Central region," said Mr. Tran Lam Thinh, Chairman of VNPT Ho Chi Minh City Trade Union.
Meanwhile, the VNPT Ninh Binh working group traveled hundreds of kilometers, together with their colleagues from VNPT Hue, to restore the fiber optic cable, reinforce the towers, and reinstall the transmission system. Despite the muddy roads and heavy rain, they persisted with the spirit of "no customer is left behind".
From the BTS station in the highlands of Dak Lak to the flooded streets in Hue, from the fiber optic cable reconnected at night to the medicine bags that warm the hearts of the people, all have painted a picture of the connecting power of VNPT people: perseverance, responsibility, and humanity.
"We not only keep the transmission line uninterrupted, but also keep human relationships connected," a VNPT technical staff confided.
HM
Source: https://baochinhphu.vn/nguoi-vnpt-giu-vung-mach-ket-noi-noi-lien-yeu-thuong-10225110910331946.htm






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