Mr. Lam The Bac and Ms. Nguyen Thi Phuong prepare parcels for delivery to customers. Photo: CAM TU
Throughout the country, from small alleys to main roads, it's not uncommon to see delivery drivers bustling amidst a "sea" of goods, diligently transporting them to customers. Under pressure from deadlines and a surge in shopping demand, these drivers become a crucial link, delivering each item to bring the festive spirit of Tet (Lunar New Year) to every family.
Arriving at the Rach Gia Post Office, part of the Provincial Post Office, on the morning of the 24th day of the 12th lunar month, we were impressed by the bustling work atmosphere of the staff. Thousands of mail items were being sorted and distributed by employees to ensure timely delivery to recipients. According to Nguyen Quoc Viet, Director of the Rach Gia Post Office, the period from the 11th lunar month to the Lunar New Year is always the peak season for postal and parcel delivery. The volume of goods increases two to three times compared to the previous period. In recent years, with the strong development of e-commerce, the demand for goods delivery during the Lunar New Year has also increased significantly.
Postal workers have to work at full capacity, handling hundreds of orders every day, ensuring that deliveries are completed by the 29th day of the Lunar New Year. With such a large workload and high pressure, the management of the Rach Gia Post Office regularly encourages postal workers to uphold their sense of responsibility, maintain service quality, and ensure that goods reach customers on time and in good condition, thus affirming the reputation of the postal service.
Official working hours start at 7 a.m., but in the days leading up to Tet (Lunar New Year), Lam The Bac, a postal worker at the Rach Gia Post Office, arrives at the post office as early as 6 a.m. to handle the day's workload. "Swimming in orders is a common situation for postal workers in the last days of the year. We have to work through lunchtime, sometimes until late at night, to deliver all the orders for the day. On average, I deliver about 150 orders a day," Bac shared while quickly eating a sandwich. Despite the fatigue, this is also a busy month, offering extra income, so not only Bac but other postal workers are trying their best to fulfill Tet orders.
As the only female postal worker at the Rach Gia Post Office, Ms. Nguyen Thi Phuong said: “Near Tet (Lunar New Year), the volume of goods increases dramatically, and the workload increases 3-4 times compared to normal days. I have to deliver orders continuously to avoid delays every day; some days I don't finish deliveries until 7 PM.” She is so busy that she has to utilize every minute and second for her work, simultaneously contacting customers on the phone and checking delivery and receipt information. Everything happens at a rapid pace to speed up the delivery of postal items.
Based on close monitoring of daily postal and cargo traffic, the Provincial Post Office flexibly adjusts staffing plans for each shift, increases mail delivery trips, optimizes transport capacity, and improves coordination capabilities. At the same time, it closely monitors the actual situation to ensure fast and stable delivery speeds, preventing postal backlogs during the Tet holiday season.
Ms. Pham Thi My Hang, residing in Rach Gia ward, has a habit of ordering goods online and regularly receives deliveries from postal workers. During Tet (Lunar New Year), Ms. Hang had more than 20 online orders. “Almost all online orders were delivered on time, and I am very satisfied with the post office's delivery service. Many times when I was away, the shippers enthusiastically returned to deliver the packages to me in the evening with a cheerful attitude,” Ms. Hang said.
CAM TU
Source: https://baoangiang.com.vn/shipper-tat-bat-mua-tet-a476943.html
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