From Ho Chi Minh City - Long Thanh - Dau Giay expressway, turning into Nhon Trach is charged twice, why do you pay more when you travel less?

Many drivers reported being charged double fees when turning into Nhon Trach from the Ho Chi Minh City - Long Thanh - Dau Giay Expressway - Photo: An Binh

After Tuoi Tre Online 's article "Drivers upset about being charged twice when turning into Nhon Trach from Ho Chi Minh City - Long Thanh - Dau Giay Expressway", many readers commented that this was unreasonable and felt like they were being overcharged for only traveling a short distance.

Why charge a fee for going less and paying more ?

According to records, Route 319 connecting Ho Chi Minh City - Long Thanh - Dau Giay Expressway to Ben Cam (Nhon Trach District) is about 9.46km long, expected to help shorten the distance from Nhon Trach to Ho Chi Minh City and reduce the load on Highway 51.

However, according to people's feedback, when turning onto this road, they were charged a toll twice, making many people surprised and upset.

The journey is short but is charged at two different stations, including the expressway toll station and the BOT station on Road 319, operated by two different investors.

Reader Huu Duc said: "At first I thought the system had miscalculated, so I called the hotline and was told that it was the correct procedure. But it clearly didn't make any sense."

Meanwhile, technology drivers said they also encountered many difficulties.

A reader with email phun***@gmail.com said he had to pay nearly 70,000 VND just to turn into Nhon Trach, so where would he get the money to pay?

"If the customer does not support the fee, the trip will have to be canceled," this reader shared.

Reader Chung Pham also reported that if he continued a few kilometers down Highway 51, it would only cost 42,000 VND, but if he turned onto Highway 319, which is closer, it would cost 70,000 VND, feeling like he was "ripped off".

Sharing the same frustration, reader Thang Bui   This fee has long caused outrage, because "just over 2km of road but the fee is nearly a hundred thousand, too unreasonable".

According to a reader, because the toll on Highway 319 is too high, even though Highway 51 is jammed, very few vehicles use Highway 319.

Many drivers complained that there were no clear warning signs about the two toll stations, which left first-time drivers confused.

Reader Dam Xuan Hai suggested that it is necessary to clarify which road section belongs to which BOT, and have clear instructions for people to know.

Two investors are charged twice, so are three investors charged three times?

In response to concerns from many drivers, Vietnam Expressway Engineering Services Joint Stock Company (VECE), the expressway management unit, said that toll station 319 is both a closed expressway and an open BOT project on Road 319. Therefore, vehicles traveling in this direction will have two separate transactions recorded by the system.

However, reader Quang Bang disagrees with this explanation, and raises the question: if there are two investors, the fee is collected twice, what if there are three investors, then the fee is collected three times? There is a need to synchronize the system and make the fee collection information transparent.

Reader Le Vinh recounted that when he turned off at station 319 to let his family member use the restroom, he only turned back to the highway a few hundred meters and was charged 78,000 VND. That is "too expensive"!

Faced with the above unreasonable reality, many opinions suggest that the toll collection unit must review the toll collection plan to make it appropriate based on the distance.

At the same time, it is necessary to adjust the fee level or integrate a smart toll collection system to avoid confusion.

CXS Readers In reality: the system shows two deductions but the account is only deducted once, this makes many people confused because they do not understand the process clearly?

"Collecting tolls is to recover capital, but the fee needs to be reasonable. For a short road, the fee like a long road is unacceptable," said reader Bui An Tuan.

"Collecting fees is right, but there must be a standard and transparent fee level so that people will support it, use it more, and reduce traffic jams," reader Dam Xuan Hai commented. According to reader Giap, if there is no reasonable fee collection policy, it will not be possible to encourage vehicles to go in this direction, and at the same time, it will not achieve the goal of reducing the load on Highway 51.

Many readers suggested that management agencies need to review the toll collection mechanism and have clear instructions for each toll station and each road section so that people know in advance and choose the appropriate route.

"I am a resident of Nhon Trach but I still have to "lose money unjustly" to go home, but who can I complain to?", reader Nguyen Van Linh complained.

PUBLICITY - ACCEPTANCE

Source: https://tuoitre.vn/tu-cao-toc-tp-hcm-long-thanh-dau-giay-re-vao-nhon-trach-bi-tinh-phi-2-lan-sao-di-it-tra-nhieu-20250519102044692.htm