Network operators proactively respond to storm No. 13

MobiFone Telecommunications Corporation has deployed disaster response plans across the entire system to ensure the safety of telecommunications infrastructure and maintain uninterrupted communication for people in areas affected by the storm.

Photo caption — MobiFone's Disaster Prevention Command held an online meeting with Central units on response plans for storm No. 13.

As soon as storm No. 13 appeared, MobiFone activated the response command mechanism, the Steering Committee for Natural Disaster Prevention and Search and Rescue convened an online meeting with the Central units to assess the risks, update the situation and adjust the handling scenario according to each level. At the same time, assign specific tasks to each department according to the "5 clear" principle, apply 24/7 monitoring regime, and require the entire system to comply with the spirit of "4 on-site", "3 ready", "5 proactive".

In the technical infrastructure, the broadcasting station system, transmission lines, antenna columns and all level 1 and level 2 sites were reviewed early. Areas at risk of flooding were installed with equipment protection measures and backup power sources were added. The overall configuration of the transmission network was reviewed, especially a scenario was developed to ensure safety for the trunk and inter-provincial transmission lines. At the same time, MobiFone proactively notified and coordinated with infrastructure partners to prepare resources for optical transmission and infrastructure rescue in case of incidents.

MobiFone has mobilized rescue forces across the network, mobilizing more than 200 technical teams with over 800 personnel on duty 24/7 at key points. At the same time, the Corporation has increased 12 support teams from the Northern network and 15 teams from the Southern network, ready to expand the rescue range and restore information in affected areas.

Preparation of materials and equipment was also carried out synchronously, in which nearly 2,500 generators were provided to key stations and points at risk of prolonged power outages, ensuring continuous communication in extreme weather conditions.

At the customer service line, all transaction stores and branches in the affected area have completed reinforcing their headquarters, trimming trees, clearing drainage, and elevating equipment, documents, and vulnerable assets. Electrical systems, switching equipment, generators, batteries, and UPS have been inspected, maintained, and ensured to be ready for operation. MobiFone has also deployed on-site forces in each locality, with hundreds of personnel ready to respond in the provinces.

Along with ensuring infrastructure and maintaining communications, MobiFone coordinates with authorities to send warning messages and instruct people on storm response skills in high-risk areas, contributing to raising public awareness and minimizing damage caused by natural disasters.

During the storm, MobiFone maintained continuous command, updated the situation in real time and coordinated online between the Corporation and local units. Network monitoring, infrastructure control and force mobilization were urgently deployed to handle unusual situations immediately, avoiding information interruption.

Not only focusing on responding during the storm, MobiFone has prepared response plans after the storm: Technical staff are on duty at key locations, backup equipment is activated, and mobile vehicles are ready to go as soon as the weather permits. The overarching goal is to protect telecommunications infrastructure and maintain safe connections so that people, authorities and businesses can communicate smoothly during the recovery period after natural disasters.

Meanwhile, VNPT has directed its affiliated units in the Central Highlands region to urgently review telecommunications network infrastructure, reinforce and brace telecommunications stations and check the safety of inter-provincial optical cable lines.

Units also replenish fuel, generators, and spare materials at telecommunication stations and stations to be ready to respond to information in all situations. Technical staff are reinforced on-site at key points to ensure timely handling when incidents occur.

Up to now, VNPT provinces and cities in the areas affected by storm No. 13 have completed the work of reviewing, consolidating infrastructure and arranging backup materials at telecommunication stations and stations; adding small generators to network node stations, ensuring a stable power source for priority equipment.

Notably, VNPT has mobilized many modern equipment such as self-propelled mobile broadcasting vehicles, information containers, field broadcasting stations, along with 50 Inmarsat satellite phones and 31 VSAT-IP stations to the provinces in the affected area. At the same time, the satellite transmission system has also been activated, ensuring smooth information serving the direction and operation of disaster prevention work of authorities at all levels.

With the ultimate goal of maintaining a stable network and restoring services as quickly as possible when an incident occurs, VNPT has deployed technical forces at key locations, readying human resources, vehicles and materials for rescue. VNPT has thoroughly implemented the spirit of "4 on-site" to all units in the storm area. Technical forces are deployed 24/7 at key stations, and at the same time, a mobile information response team has been established to ensure readiness to handle any arising situations.

Network monitoring and management have been enhanced to the highest level. Roaming scenarios with other carriers and network information security plans have been prepared by VNPT to be activated when necessary.

Source: https://baotintuc.vn/xa-hoi/cac-nha-mang-chu-dong-trien-khai-ung-pho-voi-bao-so-13-20251106160553906.htm