Typical cases
At the end of 2024, citizen Pham Quang Que (at 880 Quang Trung Street, Ward 8, Go Vap District, Ho Chi Minh City) sent a petition to the National Assembly Delegation and the Hanoi City People's Council, proposing a number of contents related to the process of land acquisition, compensation, and resettlement support to implement the investment project to expand Ring Road III, Mai Dich - Thang Long Bridge section (Bac Tu Liem District). The content of the citizen's petition is: Disagreeing with the compensation land price of 65,670,000 VND/m2 because it is not close to the market price at the time of land acquisition.
The case was chaired by Deputy Secretary of the City Party Committee, Chairman of the Hanoi People's Council Nguyen Ngoc Tuan, who then directed departments, branches, units, and Bac Tu Liem district to seriously study, review, and carefully consider the settlement; requesting the branches to report on Mr. Pham Quang Que's petition. To completely resolve this case, Chairman of the City People's Council Nguyen Ngoc Tuan requested the People's Committee of Bac Tu Liem district to work with citizens to provide records, documents, and agree on additional support plans for Mr. Pham Quang Que. With the urging and supervision of the City People's Council delegates, the case has now been resolved.
On April 25, 2023, Chairman of the Hanoi People's Council Nguyen Ngoc Tuan also received citizens and gave his opinion on the case of Mr. Nguyen Van Tuong and Ms. Nguyen Thi Dien (address 25 Doan Thi Diem Street, Quoc Tu Giam Ward, Dong Da District).
Since 2008, Mr. Nguyen Van Tuong and Ms. Nguyen Thi Dien have submitted a request to purchase additional land use area in addition to the house ownership certificate and land use right certificate that have been granted to households at 25 Doan Thi Diem Street. The area they want to purchase is attached to the areas currently used by the two families, and there is no dispute. However, the case has not been resolved due to many subjective and objective reasons.
After listening to the reports from the departments and branches on the handling and resolution of the case, Chairman of the City People's Council Nguyen Ngoc Tuan requested the relevant departments and branches and the People's Committee of Dong Da District to thoroughly resolve the citizens' petitions and issue certificates of house ownership and land use rights in accordance with the law in May 2023. The case has so far been resolved by the departments and branches.
Mr. Ta Van Hoi (at No. 113, Phuong Tri Street, Phung Town, Dan Phuong District, Hanoi City) submitted a request to resolve the case of converting his family's land to renovate Phuong Tri Pagoda according to the 2016 working minutes between his family and the People's Committee of Phung Town and representatives of the Party Committee, the neighborhood, and the pagoda, which also lasted for many years.
Through the citizen reception of the City People's Council, the case has been resolved. Specifically, in September 2023, to completely resolve this case, at the citizen reception, the Standing Committee of the City People's Council requested the People's Committee of Dan Phuong district to continue to inspect and clarify the responsibilities of individuals and organizations in the process of implementing the project and resolving the petitions and reflections of Mr. Ta Van Hoi's family. On that basis, the People's Committee of Dan Phuong district coordinated with departments, branches, sectors and the People's Committee of Phung town to propose a plan to resolve citizens' petitions in accordance with the provisions of law and report the results to the Standing Committee of the City People's Council.
Another case related to the settlement of petitions through the citizen reception work of the City People's Council is the case of Ms. Dien Thi Hoa (house number 12, group 2, Van Hoi street, Duc Thang ward, Bac Tu Liem district) requesting the issuance of a certificate of land use rights, house ownership rights and other assets attached to the land plot at residential group number 2, Duc Thang ward, Bac Tu Liem district. Accordingly, immediately after the reception of the Standing Committee member of the City Party Committee, Permanent Vice Chairwoman of the Hanoi People's Council Phung Thi Hong Ha, in March 2025, the case has now been resolved, and the citizens are very excited.
Specifically, the origin of land use of Ms. Dien Thi Hoa requested to be granted a certificate of land use rights for plot No. 36, map sheet No. 40, area 79m2 in residential group No. 2, Duc Thang ward, Bac Tu Liem district, transferred by Ms. Luu Ba Kiem to Ms. Tran Huong Giang on January 28, 1995. Ms. Tran Huong Giang then transferred it to Ms. Dien Thi Hoa. However, for many reasons, Ms. Dien Thi Hoa's request for a certificate has not been resolved yet.
At the citizen reception, the leader of Duc Thang ward, Bac Tu Liem district reported to clarify the reason that out of 6 land plots, 5 land plots had been granted land use right certificates before 2005, but 1 land plot transferred by Ms. Tran Huong Giang to Ms. Dien Thi Hoa had not been granted. Permanent Vice Chairwoman of the City People's Council Phung Thi Hong Ha requested the professional agencies of Bac Tu Liem district to resolve this matter in April 2025; at the same time, requested citizens to complete the documents according to the instructions of the professional agencies to ensure sufficient conditions for granting land use right certificates.
Citizen Dien Thi Hoa (Bac Tu Liem District) shared that the prolonged incident has caused fatigue for her family. However, with the attention of the Hanoi People's Council delegates, the incident has now been resolved, creating trust between the people and all levels.
Propaganda about policies and laws for people
According to Deputy Chief of Office of the National Assembly Delegation and the City People's Council Nguyen Khanh Long, these are 3 out of 23/43 cases that have been resolved through the citizen reception work of the Standing Committee of the City People's Council. In addition, since the beginning of the 2021-2026 term, the Standing Committee of the City People's Council has received and handled 21,277 complaints, denunciations, petitions and reflections from citizens. The Office of the National Assembly Delegation and the City People's Council has advised on the issuance of 5,343 responses to the petitions.
In addition to receiving citizens at the city's citizen reception office, the Standing Committee of the City People's Council also organizes for the City People's Council delegates to receive citizens in the locality where the delegates are running for election. In particular, each citizen reception session has at least 1 City People's Council delegate. The time to receive citizens is on the morning of the 3rd week of every month at the citizen reception office of the People's Council - People's Committee of the district, town, and city where the delegates are running for election. Thus, the City People's Council delegates have conducted 3,972 citizen reception sessions according to the schedule at the citizen reception office in the district, town, and city where the delegates are running for election.
“In general, the delegates have strictly followed the schedule of receiving citizens at the constituency. The complaints are mainly related to land and construction; in many cases, the content is old. The City People's Council delegates have received opinions, recommendations, and the contents of complaints and denunciations from citizens to forward to competent agencies and units. Through the citizen reception sessions, the delegates have also disseminated and guided citizens on law compliance; as well as listened to and grasped the situation at the grassroots level,” added comrade Nguyen Khanh Long.
Currently, in addition to continuing to carry out regular citizen reception work, the City People's Council is conducting a supervision of citizen reception work, handling complaints and denunciations, and the implementation of inspection and audit conclusions in the city from the beginning of the 2021-2026 term to present. The supervision focuses on the results of leadership, direction, and management of citizen reception work, handling complaints and denunciations, and the implementation of inspection and audit conclusions in Hanoi according to the direction of the City Party Committee and resolutions of the City People's Council.
In particular, on April 24, the City People's Committee issued Decision No. 2185/QD-UBND on the establishment of a permanent working group to direct and coordinate citizen reception to serve Party congresses at all levels, the 14th National Congress of the Party, the election of deputies to the 16th National Assembly and People's Councils at all levels for the 2026-2031 term. The group will direct the timely handling and resolution of situations where citizens of Hanoi gather to make complaints in large numbers, with concerns and complications at the Central Citizen Reception Office in Hanoi, the areas where Party congresses at all levels, the 14th National Congress of the Party take place, etc.; guide, explain, propagate, mobilize, and bring citizens to their localities to organize receptions and resolve citizens' petitions in accordance with the law.
This shows that the work of receiving citizens, handling and resolving cases in localities is very important. Receiving citizens is not only about listening, understanding and considering and resolving specific cases, but also an opportunity to propagate the Party's guidelines and policies, the State's policies and laws and local regulations to the people.
Source: https://hanoimoi.vn/cong-tac-tiep-cong-dan-cua-dai-bieu-hdnd-thanh-pho-ha-noi-giai-quyet-nhieu-vu-viec-lien-quan-den-dat-dai-xay-dung-700507.html
Comment (0)