Binh Duong Electricity Company: Troubleshooting, restoring stable power supply to Phu Hoa ward

(BDO) On May 3, Mr. Le Minh Quoc Viet, Director of Binh Duong Power Company (PCBD) sent an apology to customers using electricity in Phu Hoa ward, Thu Dau Mot city (according to Official Dispatch No. 2784/PCBD-KT, dated May 3, 2025) for the repeated interruptions in power supply to handle trees violating the grid safety corridor, and to handle incidents caused by overloaded electrical equipment causing power outages in the area. This has affected the production, business and daily life of the people.

Representatives of the People's Committee of Phu Hoa Ward and electricity customers in Phu Hoa Ward informed about some power outages in the area.

Mr. Le Minh Quoc Viet added that immediately after receiving the information on May 2, PCBD promptly organized a site inspection and directly worked with the People's Committee of Phu Hoa Ward to grasp the information. Also on the same day, PCBD implemented solutions to thoroughly handle the above-mentioned problems. Up to now, the power supply situation in Phu Hoa Ward has been resolved, ensuring safe and stable power supply again.

Representative of Thu Dau Mot Electricity reported on objective incidents causing power outages in Phu Hoa ward.

“With the responsibility of the unit managing the electricity supply in Binh Duong province, PCBD would like to acknowledge its shortcomings and sincerely apologize to customers using electricity and people in Phu Hoa ward for the poor electricity supply in the past time. At the same time, with the spirit of learning, PCBD always wants to listen to the opinions and contributions of local authorities, customers using electricity and people to promptly overcome limitations and shortcomings and continuously improve and enhance the quality of service better and better in the future”, Mr. Le Minh Quoc Viet shared.

At the meeting with the People's Committee of Phu Hoa ward and customer representatives, Mr. Le Minh Quoc Viet apologized to customers in Phu Hoa ward.

According to Mr. Viet, PCBD also hopes to continue to receive support, sympathy, sharing and information from customers through the following channels: Customer care hotline 19001006 and 19009000, customer care website cskh.evnspc.vn, Zalo OA application (Southern Power Corporation EVNSPC), especially the Customer Care application (CSKH EVNSPC) on smart mobile devices.

Minh Duy

Source: https://baobinhduong.vn/cong-ty-dien-luc-binh-duong-khac-phuc-su-co-cung-cap-dien-on-dinh-tro-lai-khu-vuc-phuong-phu-hoa-a346361.html