Ninh Binh Electricity Company to remove electricity bill collection desks from September 2025

To improve service quality and promote cashless payments, contributing to national digital transformation, Ninh Binh Electricity Company will officially remove electricity bill collection desks from September 2025.

Staff of Ninh Binh Electricity Company instructs people in Van Thang commune to pay electricity bills without using cash. (Photo: Truong Giang)

Eliminating the traditional form of cash collection will help customers save time, while ensuring payments are faster, more convenient and more accurate.

To avoid interruptions in payment, Ninh Binh Power Company recommends that customers proactively check their contact information, ensure that the phone number and email registered with the Company are correct to receive notifications and payment messages on time. Learn about and choose alternative payment channels: Instead of paying cash at the counter, customers can use online payment methods or through the Company's partners such as payment via banking applications, Bankplus Viettel , e-wallets (such as ZaloPay, MoMo, VNPay...); automatic payment authorization at the bank.

During the transition, if there are any questions or need support, customers can directly contact the Regional Power Management Team for timely answers. The company will also have channels to receive and process feedback to best support the people.

It is known that since 2022, Ninh Binh Electricity Company has implemented synchronous and strong propaganda solutions, encouraging people to use electricity to pay electricity bills in non-cash forms. As of July 2025, in the province, the rate of customers paying electricity bills without cash is over 1.434 million customers (reaching 98.35%), only 1.65% of customers still pay in cash.

Nguyen Luu

Source: https://baoninhbinh.org.vn/cong-ty-dien-luc-ninh-binh-trien-khai-bo-ban-thu-tien-dien-518684.htm