FinanceAsia: SHB is “Best Bank for Customers...

FinanceAsia Awards is one of the most prestigious awards in the financial sector, organized annually by FinanceAsia Magazine, with a jury of leading financial experts in the Asia- Pacific region.

Working side by side with the healthcare,education , customs and administrative units to comprehensively transform digitally

Affirming its position in the TOP 5 of the largest private banks in the system, SHB is a pioneer bank in providing comprehensive financial solutions for administrative and public service units (PPUs). With the motto "Taking customers and the market as the center", SHB is accelerating digital transformation, applying the most advanced modern technologies to the customer experience journey, digital products and services are "tailored" specifically to suit the needs of hospitals, schools, and administrative units.

To date, hundreds of public service providers such as schools, hospitals, state organizations and state-owned enterprises have trusted and used SHB's products and services. Financial solutions for public service providers apply modern technology, integrating payment functions with management software, helping units promote digital transformation, save time and resources in payment management, and improve financial management efficiency.

In the healthcare sector, SHB is a trusted partner of many hospitals and medical centers nationwide, including the National Children's Hospital, Thanh Nhan Hospital, Central Dermatology Hospital, Military Hospital 120, Hanoi Heart Hospital, Central Obstetrics Hospital and many other facilities. Along with the healthcare sector, education is also a field that SHB pays special attention to and accompanies throughout its development journey. The bank has pioneered the deployment of SLINK services in schools, supporting the education sector in digital transformation and improving service quality. SHB has cooperated with major universities such as Hanoi National University, Hue University, Ho Chi Minh City National University, Thai Binh University, Banking Academy, etc.

In addition, SHB also cooperated with the General Department of Taxation to deploy the electronic tax/fee payment service for individuals via the eTax Mobile application. This service not only helps to reduce paperwork but also ensures the accuracy and safety of transactions of customers who have been granted tax codes on the application. SHB will continue to cooperate with the General Department of Taxation, the State Treasury, the General Department of Customs and relevant ministries and branches in reforming administrative procedures in the fields of taxes, fees and public services. Thereby, the bank promotes cashless payments for both individual customers and the business community.

Strategic cooperation with many state-owned enterprises, funding key national projects, accompanying the country's development

Over the years, SHB has strengthened strategic and comprehensive cooperation, providing products, services and financial solutions to large enterprises, including state-owned corporations and groups such as PV Power; Vietnam Airlines; Vinaphone, EVN, Vietnam Steel Group... Through cooperation, SHB and other parties will combine their strengths to create a high-quality partner ecosystem, bringing the best products and services at the most competitive prices to customers.

On the other hand, throughout the 32-year development journey, affirming its role as an important capital channel for the economy, SHB has always been steadfast in its mission of accompanying the country's sustainable development. The bank has provided capital for many key projects, changing the face of the country such as: Three-storey overpass at Hue intersection (Da Nang); Vinh Phuc ICD Logistics Center...

At the same time, SHB also brings credit flows to agricultural, green, sustainable development-oriented projects such as: construction of Hanh Phuc rice factory - the largest investment project in Asia in An Giang, inaugurated in January 2022; Yang Trung wind power plant, one of the large wind power clusters located in Gia Lai, contributing greatly to the national power grid with nearly 1 million MWh...

In the period of 2024-2028, SHB focuses resources on implementing a strong and comprehensive Transformation Strategy based on 4 pillars: Reforming mechanisms, policies, regulations, and processes; People are the subject; Taking customers and markets as the center; Modernizing information technology and digital transformation.

SHB sets a strategic goal of becoming the TOP 1 Bank in terms of efficiency; the most favorite Digital Bank; the best Retail Bank and at the same time the TOP Bank providing capital, financial products and services to strategic private and state corporate customers, with a supply chain, value chain, ecosystem, and green development.

Source: https://baodaknong.vn/financeasia-shb-la-ngan-hang-tot-nhat-cho-khach-hang-khu-vuc-cong-nam-2025-tai-viet-nam-253166.html