Regarding the case of a female nurse being assaulted by a patient's family member, at noon on June 2, speaking with a reporter from Nghe An Newspaper, Ms. Le Thi Hoai Chung - Member of the Provincial Party Committee, Director of Nghe An Department of Health said that the unit had received a report from Nghe An General Hospital detailing the incident.
According to Ms. Chung, in recent times, there have been a number of cases of patients’ relatives assaulting hospital staff across the country. On the evening of May 31, a similar incident occurred at Nghe An General Hospital, when a patient’s relative assaulted and slapped a medical staff member while the staff was on duty.
“The industry’s viewpoint is to strongly condemn and oppose the act of assaulting medical staff and workers while performing their duties and must strictly handle this act. That greatly affects the quality and work of examination and emergency care for people, disrupts safety and order at medical examination and treatment facilities; and threatens the health and spirit of medical staff,” said Ms. Chung. The Director of the Nghe An Department of Health added that immediately after learning of the incident, the Department reported to the leaders of Nghe An province and the Ministry of Health . The viewpoint of the Minister of Health as well as the provincial leaders is to resolutely and seriously handle the case of assaulting medical staff in the hospital, to ensure the hospital is safe and healthy.
In addition, the Department of Health also sent an official dispatch requesting the Provincial People's Committee to direct Nghe An Provincial Police to promptly investigate, verify reported information, and promptly handle violators according to the provisions of law.
According to Ms. Chung, the leaders of the health sector directly went to the hospital to grasp the incident and visited and encouraged the medical staff on duty, especially the female nurse who was assaulted. At the same time, they reviewed the security work in the hospital, to have direction and adjustment to the work of ensuring security and order at this hospital in particular and medical facilities in the province in general. The health sector also requested that all levels and sectors actively coordinate and support to help medical facilities ensure security and order.
The health sector is currently directing medical facilities to review and inform patients about hospital rules and regulations, right at the reception, treatment and emergency areas. Strictly implement rules and regulations, for example, limiting the number of family members accompanying the patient.
“The leaders of the health sector also requested that units continue to thoroughly educate medical staff and employees on good medical ethics, good behavior, and full explanations to patients’ families. Along with that, the health sector also expressed the desire for patients’ families to share with the work environment and nature of the work, creating all conditions for medical staff to perform their duties in the best way,” Ms. Le Thi Hoai Chung shared.
Regarding this incident, the Director of the Department of Medical Examination and Treatment Management (Ministry of Health) sent a document on strengthening hospital security and safety to the Chief of Office of the People's Committee of Nghe An province.
According to the Department of Medical Examination and Treatment Management, the incident occurred at the Emergency Department of Nghe An General Hospital on the evening of May 31, causing insecurity and disorder, negatively affecting medical examination and treatment, and the safety of patients and medical staff.
Implementing the direction of Minister of Health Dao Hong Lan, the Department of Medical Examination and Treatment Management requested the Chief of Office of Nghe An Provincial People's Committee to report to the Chairman of the Provincial People's Committee to urgently direct local law enforcement agencies to investigate and clarify the incident and strictly handle it according to the provisions of law. Strengthen security and order at medical examination and treatment facilities. Focus on solutions to prevent and minimize cases of insecurity and disorder, including establishing a monitoring and warning system for risks of insecurity and disorder and implementing solutions according to the Law on Medical Examination and Treatment No. 15/2023/QH15; implement the directives of the Ministry of Health on ensuring security, safety and order at medical examination and treatment facilities. At the same time, promptly pay attention to and encourage the health and spirit of patients and medical staff affected by the above incident.
Previously, as reported by Nghe An Newspaper, at around 11:52 p.m. on May 31, the Emergency Department at Nghe An General Hospital received patient Tran Van L. (53 years old, residing in Nghi Kim Commune, Vinh City) for emergency treatment. After the patient entered the department, the doctor on duty examined the patient, explained the patient's condition, prescribed medication, performed paraclinical indications, and guided the patient's family to the counter to complete the patient's procedures.
At the check-in counter, the 29-year-old nurse received the documents, then guided the patient's family to the waiting area outside, to wait according to hospital regulations. However, the patient's son, Tran Tuan Anh (32 years old, residing in Hamlet 23, Nghi Kim Commune, Vinh City), did not comply, showed an uncooperative attitude and used insulting and threatening words towards the medical staff.
The nurse then continued to explain and asked the family to wait outside for the medical staff to perform their duties. When assistance was needed, the medical staff would notify them. However, the young man did not comply. He continued to curse, threaten, and reached over the check-in counter, slapping the nurse in the face, knocking off her glasses. This caused the nurse to have swelling on her left cheek, pain, dizziness, lightheadedness, nausea, blurred vision, and panic. She had to be hospitalized.
Source: https://baonghean.vn/giam-doc-so-y-te-nghe-an-de-nghi-xu-ly-nghiem-nguoi-hanh-hung-nhan-vien-y-te-10298730.html
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