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Vietnamese platform handles 26 million translation requests/month for 1.1 million people

Zalo's AI Translation feature allows users to quickly translate English - Vietnamese and Vietnamese - English messages, easily connecting with foreign friends and partners without worrying about language barriers.

ZNewsZNews02/06/2025

As one of the leading messaging platforms in Vietnam with 78 million monthly users, Zalo regularly updates and upgrades AI features to improve user experience. Using technology researched and developed by Zalo AI, the AI ​​Translate feature on Zalo has demonstrated its ability to understand the Vietnamese language. This helps translate naturally, closely with high accuracy, even with terms or slang in Vietnamese.

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AI Translation feature of Zalo application.

In the context of globalization, cross-border communication has become an essential part of life. Zalo's AI Translation feature helps break down language barriers for 78 million users, connecting domestic users with the world , ensuring seamless and easy communication. This feature is effective in areas such as working with foreigners, trading, manufacturing, tourism and hotel services, etc. This is not only a translation tool, but also opens the door to integration, a cultural bridge between Vietnam and the world. In addition, Zalo's AI Translation feature is also chosen by many young Gen Z users, helping to support learning and connecting with global friends.

It is estimated that 1.1 million users regularly use AI Translation every month with over 26 million translation requests.

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Instructions for using AI translation feature on Zalo.

According to the report "The Connected Consumer Q4/2024" published by Decision Lab, Zalo is the most favorite platform among all 3 user generation groups: Gen X, Gen Y and Gen Z, especially with Gen X users - those born between 1965 - 1980. Survey data shows that 68% of Gen X users love to use Zalo for daily messaging, while the rate of using Facebook and Messenger for messaging in Gen X is only 14% and 12%, respectively.

Zalo's integration of many AI features right into the platform for nearly 78 million monthly active users also affirms the "AI-First" strategy of the most popular messaging platform in Vietnam at the present time. It is estimated that about 23% of Zalo users are using AI-related features. Bringing AI features into the daily lives of Vietnamese users, Zalo demonstrates its ability to master technology, its pioneering position in investment and research to serve users, so that artificial intelligence is not a distant concept but has many practical applications in life.

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Zalo breaks language barriers with message translation feature on the app.

In particular, with the determination of the Party and Government in shaping and promoting the era of technological development of the country, demonstrated through Resolution 57-NQ/TW (Breakthrough in the development of Science, Technology, Innovation and National Digital Transformation) and Decree 147/2024/ND-CP (Creating a transparent, safe and responsible social network space), Zalo is actively affirming its pioneering role, making an important contribution to the "Digital Education for All" movement in particular and the promotion of digital transformation and digital economy in Vietnam in general.

Source: https://znews.vn/nen-tang-viet-xu-ly-26-trieu-yeu-cau-dichhang-cho-1-1-trieu-nguoi-post1557654.html


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