Banks warn of scams involving withdrawals

Faced with the increasing number of high-tech criminal tricks to appropriate assets through bank cards, Vietnam Joint Stock Commercial Bank for Industry and Trade ( VietinBank - stock code CTG) has just sent an urgent notice to all customers, warning about the risks of ATM skimming - a trick to steal card data through devices secretly installed at ATMs.

According to VietinBank, scammers often install fake or sophisticated devices such as fake card readers, micro cameras or fake keyboards on ATMs to copy card information, then make fake ATM cards to conduct fraudulent transactions.

To ensure safety when transacting, VietinBank recommends that customers take specific precautions.

Before making a withdrawal:

- Look around to make sure the withdrawal is done privately.

- Carefully check the card reader area, keyboard and around the ATM.

- Absolutely do not make transactions when you detect strange devices (micro cameras, fake keyboards) abnormally attached/covered/connected to the ATM or the ATM is not intact.

Banks warn of fraudulent methods related to money withdrawal. (Illustration: NLĐ)

During the withdrawal transaction:

- Understand and update information about card transaction limits when making transactions at ATMs on the user manual when issuing the card and on VietinBank's website.

- Cover the keyboard when entering the PIN to ensure security.

- Do not enter the wrong PIN more than 3 times.

- Make sure your account has enough balance when making a transaction.

After making a withdrawal:

- Receive money immediately after the ATM pays out and count the amount of money the ATM pays out.

- Get your card back after the transaction.

Customer Recommendations

VietinBank recommends that customers register for comprehensive card insurance service to be protected when risks occur.

Notify balance changes or monitor balance changes on VietinBank iPay application via OTT messages to proactively respond when there are risks.

When a risky situation arises, VietinBank recommends that customers take action as soon as possible, such as blocking the card via VietinBank iPay or VietinBank call center, or at the branch. Complain and verify via iPay or VietinBank call center and at the branch.

To ensure the safety of ATM cards, customers can change the card status to VIP status. Accordingly, when the screen displays the customer's card in VIP status, customers need to change the new PIN to ensure transaction safety, prevent information disclosure, leading to exploitation by criminals.

(Source: Vietnamnet)

Link: https://vietnamnet.vn/ngan-hang-canh-bao-thu-doan-lua-dao-lien-quan-den-rut-tien-2402023.html

Source: https://vtcnews.vn/ngan-hang-canh-bao-thu-doan-lua-dao-lien-quan-den-rut-tien-ar941777.html