Latest regulations on administrative procedures under the mechanism...

At that time, Decree No. 61/2018/ND-CP dated April 23, 2018 on implementing the one-stop, one-stop mechanism in handling administrative procedures ; Decree No. 107/2021/ND-CP dated December 6, 2021 amending and supplementing a number of articles of Decree No. 61/2018/ND-CP will cease to be effective.

Applicable objects

Decree No. 118/2025/ND-CP applies to the following subjects:

1. Agencies handling administrative procedures:

a) Ministries, ministerial-level agencies; departments and offices under ministries and ministerial-level agencies have the tasks and powers to handle administrative procedures and participate in the process of handling administrative procedures;

b) Provincial People's Committees, Commune People's Committees; specialized agencies under provincial People's Committees, Commune People's Committees; management boards of industrial parks, export processing zones, economic zones, and high-tech zones have the duties and powers to resolve administrative procedures;

2. Cadres, civil servants and public employees responsible for handling administrative procedures belong to the agencies specified in Clause 1 of this Article.

3. Enterprises providing public postal services, enterprises providing services to perform support work under service contracts, employees under labor contracts signed in accordance with the provisions of law.

4. Organizations and individuals requesting to perform administrative procedures (hereinafter referred to as organizations and individuals).

5. Organizations and individuals are hired or authorized to carry out administrative procedures according to the provisions of law.

6. Encourage public service units, state-owned enterprises and other agencies and organizations to apply this Decree in handling procedures for organizations and individuals.

Officials and employees of Kon Tum Provincial Public Administration Service Center during working hours. Illustration photo: baochinhphu.vn

Things not to do

The acts that are not allowed when performing administrative procedures under the one-stop and one-stop mechanism are stipulated in Article 5 of Decree No. 118/2025/ND-CP. Specifically as follows:

1. Cadres, civil servants, public employees, and employees assigned to guide, receive documents, resolve, and return results of administrative procedure settlement under the one-stop, one-stop mechanism at the headquarters of the One-stop Department and at the competent settlement agency must not perform the following acts:

a) Abusing power, harassing, causing trouble and difficulties for organizations and individuals carrying out administrative procedures;

b) Obstructing organizations and individuals from choosing the form of submitting documents, receiving and returning results of administrative procedure settlement according to the provisions of law;

c) Illegally obstructing or preventing the process of transmitting, sending, or receiving electronic data; illegally changing, deleting, destroying, falsifying, copying, or moving part or all of the data content of administrative procedures;

d) Disclosing information about records, documents, personal data and information related to the secrets of organizations and individuals or using such information for personal gain;

d) Refusing to perform, prolonging the time for handling administrative procedures or arbitrarily requesting additional records, documents, or paying fees outside of the provisions of law;

e) Directly transact, request organizations and individuals to supplement and complete documents without going through the One-Stop Department, except in cases where the law provides otherwise;

g) Passing the buck, lacking cooperation, being unfair, not objective, and not following the law in the process of handling administrative procedures;

h) Behavior and communication that is not in accordance with office culture regulations;

i) Request to re-provide information, papers, electronic documents or digitalized documents with legal value according to law, connected, sharing data during the process of receiving and handling administrative procedures, except for cases of use for the purpose of verifying and re-examining the authenticity of digitized information, papers and documents;

k) Other violations of the law in the performance of official duties.

2. Organizations and individuals requesting to resolve administrative procedures are not allowed to perform the following acts:

a) Fraud, impersonation, appropriation, illegal use of records, documents, and results of administrative procedure settlement;

b) Obstructing the settlement of administrative procedures for organizations and individuals;

c) Using other tricks to deceive or bribe officials, civil servants, public employees, and employees in the process of handling administrative procedures;

d) Slander, reflect, petition, complain, denounce, impersonate others to make false accusations, without basis, without evidence to prove violations of the law by cadres, civil servants, public employees, competent authorities in guiding, receiving, resolving and returning results of administrative procedure settlement;

d) Insulting the reputation of competent authorities; using force, threatening to use force, insulting the honor and dignity of cadres, civil servants , public employees, employees, and competent authorities in the process of guiding, receiving, resolving and returning results of administrative procedure settlement;

e) Comments and assessments that are not objective, unfair, dishonest, illegal, or not in accordance with reality regarding the performance of duties by cadres, civil servants, public employees, employees, and competent authorities in the process of guiding, receiving, resolving, and returning results of administrative procedure settlement;

g) Other violations as prescribed by law.

3. Enterprises providing public postal services, enterprises providing services to perform support work, organizations and individuals hired or authorized to perform administrative procedures are not allowed to perform the following acts:

a) Obstructing the implementation and settlement of administrative procedures;

b) Deceiving officials, civil servants, public employees, competent agencies, organizations, tenants, or persons authorized to perform administrative procedures;

c) Disclosing information about records, documents, personal data and information related to the secrets of organizations and individuals or using such information for personal gain;

d) Other violations as prescribed by law .

People's Army Newspaper will inform readers more about the important contents of Decree No. 118/2025/ND-CP.

People's Army

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Source: https://baodaknong.vn/quy-dinh-moi-nhat-ve-thuc-dien-thu-tuc-hanh-chinh-theo-co-che-mot-cua-mot-cua-lien-thong-255224.html