"60-day, night sprint" in administrative reform

Accordingly, in the last 3 months of 2023, the Chairman of the Hanoi People's Committee requested departments, branches, People's Committees of districts, towns to focus on direction and operation to ensure the completion of assigned tasks in administrative reform (AR) and digital transformation in 2023.

Clearly identify completed tasks, delayed tasks, and tasks that need adjustment to determine plans and solutions for completion; For tasks that cannot be completed or are delayed, clearly identify the cause, promptly report to competent authorities for resolution or adjustment recommendations. Do not let it affect the performance evaluation indicators of the city government.

Focus on implementing the "60-day and night sprint competition" to complete the goal of removing the city's bottlenecks in implementing administrative procedures and online public services; ensuring service for the people and businesses of the capital.

Identify implementation tasks that are focused, key, effective, feasible, appropriate to the target and specific to the locality, not mechanical; do easy tasks first, difficult tasks later, from low to high, from small to large, from simple to complex, implement in a systematic, substantive, effective manner, avoid overlapping, scattered investment, and waste. Take the interests of people and businesses as the highlight, evaluate implementation effectiveness.

The Chairman of the Hanoi People's Committee assigned Directors, Heads of departments, branches, and sectors, Chairmen of People's Committees of districts, towns, and cities to be responsible to the City People's Committee for improving service quality in handling administrative procedures and providing public services to people and businesses.

In which, determining the completion of goals and targets on administrative procedure reform, administrative procedure implementation, and public service provision is the basis for assessing the level of task completion of the head and agency, unit monthly and annually.

Event - Hanoi: — Chairman of Hanoi People's Committee Tran Sy Thanh, Head of the Steering Committee for administrative reform and digital transformation, gave a speech at the third meeting of the steering committee.

Focus on directing tasks and solutions to thoroughly remove bottlenecks in handling administrative procedures and providing online public services. Timely detect, immediately handle, and completely resolve obstacles and difficulties for people and businesses in implementing administrative procedures, not allowing the situation of shirking responsibility, increasing costs, affecting investment and business opportunities of people and businesses.

Strengthen inspection, discipline and administrative discipline in receiving and handling administrative procedures and providing public services. Resolutely and strictly handle agencies, units, cadres, civil servants and public employees who have harassing and negative behaviors, causing additional administrative procedures, records, documents, and requirements that are not in accordance with regulations or repeatedly causing delays in receiving and handling administrative procedures in accordance with legal regulations on assessing, classifying quality and disciplining cadres, civil servants and public employees.

Conduct dialogue, accountability, and apologize to citizens and businesses when officers and civil servants of their agencies and units violate the procedures for handling records or resolving administrative procedures and public services past the deadline without a valid reason. Respond to feedback and recommendations promptly and in accordance with regulations, ending the situation of not responding or responding in a general, unclear, or non-specific manner, avoiding or shirking responsibility.

The Chairman of the Hanoi People's Committee requested the Chairmen of the People's Committees of districts, towns and cities: Son Tay, Tay Ho, Hoang Mai, Dan Phuong, Hoai Duc, Gia Lam, Long Bien, Dong Da, Dong Anh, Soc Son, Me Linh, Cau Giay, Ha Dong, Quoc Oai, My Duc, Chuong My, Thach That, Thuong Tin, Thanh Xuan, Thanh Tri to urgently focus on directing the completion of tasks on digitization, building an electronic civil status database...

The Chairman of the Hanoi People's Committee assigned the Department of Home Affairs (Standing Committee of the Administrative Reform Task Force) to preside over and monitor agencies and units to continue implementing and completing delayed and unfinished tasks.

Preside over the review of tasks on digitization and electronic storage of state agencies in the City; synthesize problems and difficulties, report to the City People's Committee to send to the Ministry of Home Affairs for consideration and resolution...

The Department of Information and Communications (Standing Team of Digital Transformation) presides over, monitors, and urges the Departments, branches, sectors, and People's Committees of districts, towns, and cities to focus on effectively implementing the assigned tasks of developing the City's Digital Government; synthesizes and reports to the Steering Committee and the City People's Committee on the existing problems of the units during the implementation process, especially delays and failure to complete tasks.

Preside over and coordinate with the Office of the City People's Committee and departments, branches, People's Committees of districts, towns to urgently fix all errors arising in the process of operating the administrative procedure settlement system at agencies and units in the City to ensure completion before October 30, 2023.

Urgently review the issuance of personal digital signatures to cadres, civil servants, and public employees to ensure that 100% of cadres, civil servants, and public employees are issued digital signatures to serve the processing of documents and records in the online environment ...

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