Deploy 100% online records of administrative procedures in the construction sector

From June 9, the Hanoi City Public Administration Service Center will officially receive 100% of online and full-process online applications for administrative procedures in the construction sector.

This is a step to concretize the direction of the Central Government and the city on promoting online public services, and at the same time implement Official Dispatch No. 78/CD-TTg dated May 29, 2025 of the Prime Minister on reducing construction licensing procedures.

At the same time, the implementation also aims to implement Resolution No. 57/NQ-TW dated December 22, 2024 of the Politburo on national digital transformation; Official Dispatch No. 78/CD-TTg dated May 29, 2025 of the Prime Minister; and Notice No. 56/TB-VPCP dated February 23, 2025 of the Government Office on the goal that by the end of 2025, 80% of administrative records will be processed online, and 40% of the adult population will use online public services.

People and businesses carrying out procedures at the Hanoi City Public Administration Service Center are exempted from 100% of fees from June 9 to December 31, 2025. (Photo: TL)

According to the plan, the application reception of the Hanoi City Public Administration Service Center will be divided into two groups.

The first group includes 5 procedures that are received online throughout the process, including: granting new construction permits, repairing, renovating, adjusting, and extending permits for level III, level IV projects, and individual houses. The second group includes 7 procedures that are received online for special level I and II projects, including: granting new construction permits, repairing, renovating, adjusting, extending, and relocating.

In addition, relocation permits for level III, IV buildings and individual houses will also be accepted online.

People and businesses performing the above procedures are exempted from 100% of administrative fees and charges according to Resolution No. 07/2023/NQ-HDND dated July 4, 2023, applicable until December 31, 2025. At the same time, they are supported with the cost of transferring and returning administrative records results in and outside Hanoi at the rate of VND 26,000/time according to Resolution No. 39/NQ-HDND dated December 10, 2024.

Records are processed according to the motto "no contact", "no paperwork", helping to save time, make the process transparent, and reduce inconvenience for people and businesses.

To submit an application online, citizens and businesses follow these steps:

- Step 1: Access the City's Administrative Procedure Information System at the link: https://dichvucong.hanoi.gov.vn/.

- Step 2: Log in with your VNeID account or via the national portal.

- Step 3: Select the "Online public services" tab, enter the procedure name in the search box.

- Step 4: Choose the procedure corresponding to your needs, click "Submit application".

- Step 5: Select the agency and subject of implementation.

- Step 6: Enter the missing identification information fields.

- Step 7: Upload profile components to the System.

- Step 8: Enter the information fields to receive paper results at home.

- Step 9: After completing the application submission process on the System, submit the paper copy (as required by specialized laws) via postal service or directly at the Center's Branch. The Center's Branch will compare and receive the application if it is valid according to regulations.

Source: https://thoidai.com.vn/trien-khai-100-ho-so-truc-tuyen-nhom-thu-tuc-hanh-chinh-linh-vuc-xay-dung-214082.html