From September 15, check-in for domestic flights using VNeID and biometrics

The government requires that from September 15, airlines instruct all people to use biometrics on their ID cards or VNeID to check in and pass through security checkpoints on domestic flights.

Prime Minister Pham Minh Chinh has just signed Directive No. 24 requiring the deployment of technological solutions to serve people and businesses associated with population data, identification and electronic authentication.

In the field of transport, the Prime Minister requested the Ministry of Public Security to preside over and coordinate with the Ministry of Construction, the Ministry of Finance, and People's Committees of provinces and cities to deploy biometric technology on the VNeID electronic identification and authentication system, implementing the entire process at 100% of airports nationwide, to be completed in October.

Passengers do biometric procedures at Noi Bai airport

PHOTO: NIA

With the urban railway station, Hanoi station and vehicle parking lots in Hanoi and Ho Chi Minh City, completed in 2025.

Vietnam Airports Corporation (ACV) is required to urgently complete procedures for purchasing and investing in infrastructure and necessary equipment to ensure the progress of implementing solutions applying biometric technology associated with VNeID electronic identification and authentication to serve aviation procedures, to be completed before October 30.

From September 15, in coordination with airlines (Vietnam Airlines, Vietjet...) to guide all passengers using ID cards, citizen ID cards or VNeID electronic identification accounts to collect biometrics at check-in counters, or on the VNeID application to go through security control gates, boarding gates for domestic flights. Except in cases where passengers use other valid identification documents.

From September 15 to November 30, practical incentive policies will be implemented to encourage passengers to buy tickets and use biometric solutions associated with VNeID electronic identification and authentication when checking in for flights.

From 1.12, check-in procedures will only be carried out at the counter for passengers with checked baggage and special passengers. All passengers not listed above will carry out the entire procedure (buying tickets, checking in, security check, boarding the plane) through a biometric technology solution combined with VNeID electronic identification and authentication or at the self-service Kiosk system at the airport.

The People's Committees of Hanoi and Ho Chi Minh City ensure the necessary infrastructure and equipment to deploy traffic utilities and apply biometric technology on the VNeID electronic identification and authentication system at urban railway stations, Hanoi station and vehicle parking lots in the city, to be completed in December.

People are not required to present documents integrated on VNeID.

Regarding the "Digital Popular Education" platform, the Government assigned the Ministry of Public Security to preside over and coordinate with relevant ministries, branches and localities to integrate documents and learning materials serving training and coaching work on the "Digital Popular Education" platform.

Deploy utilities on the VNeID application to perform 25 full-process online public services. Citizens are not required to submit or present originals or copies of documents and papers integrated on VNeID when citizens have presented corresponding information from VNeID.

Provinces and cities coordinate with the Ministry of Public Security to reduce the number of documents for 324 administrative procedures that have been integrated on VNeID to replace physical documents and 196 administrative procedures with data sources being exploited from ministries and branches to reduce and simplify administrative procedures, to be completed in September.

The Government requires specific regulations on the issuance of 31 essential personal documents and 8 essential organizational and business documents via the VNeID application, only issuing physical documents when requested by citizens, eliminating fees related to the production, printing, and issuance of physical documents, to be completed in September...

Source: https://ttbc-hcm.gov.vn/tu-15-9-lam-thu-tuc-bay-noi-dia-bang-vneid-va-sinh-trac-hoc-1019556.html