
Just 2 months after the establishment of Dien Bien province on the basis of the separation of the old Lai Chau province, Viettel Dien Bien was formed and started providing services in Dien Bien province - the first locality in the Northwest region chosen by the Military Telecommunications Group as a representative office. On February 24, 2004, POP Dien Bien was established with only a rented house, a few computers and 5 initial staff. With the efforts of the first officers and employees, after 5 years, Viettel Dien Bien has officially become the mobile network with the largest number of broadcasting stations and coverage area in the whole province with 376 broadcasting stations, 1,325km of fiber optic cable and backup microwave system. Ensuring coverage in 100% of residential areas, 100% of border posts have mobile waves, broadband fiber optic lines reach the communes, connecting and providing free internet to more than 300 schools and educational institutions in the province. At that time, despite many difficulties, Viettel Dien Bien created an explosion in telecommunications and information technology, increasing the mobile penetration density in the population from less than 10% (in 2004) to more than 100% (in 2010). Viettel Dien Bien has popularized mobile services, helping everyone, rich or poor, in cities or rural areas, even in remote, isolated, and border areas, to use mobile phones to communicate, study, improve knowledge, and entertain. With easily accessible data packages and reasonable prices, now every smartphone user can use them to access high-speed internet anytime, anywhere.

After many years of efforts and attempts to overcome difficulties, in 2023, Viettel Dien Bien's revenue reached nearly 300 billion VND, 2G coverage reached 89.64%, 4G coverage reached 72.16%. Fixed broadband infrastructure reached 70% of villages and 40% of households. Viettel Dien Bien marked its appearance with long-distance telephone service 178 on February 15, 2004, followed by broadcasting the first mobile station on February 24, 2004.
This event is receiving special attention from the public because it has brought great benefits to telecommunications service users and customers. Currently, Viettel Dien Bien is moving towards the goal of each household having a broadband fiber optic internet line and maintaining the growth rate of fixed broadband internet services at 10 - 15%/year. This is an important premise to realize the aspiration of pioneering in creating a digital society, the great responsibility of Viettel Dien Bien in the construction of a digital society and digital economy of the province.
With the philosophy of "business associated with social responsibility", over the past 20 years, Viettel Dien Bien has always actively and proactively coordinated with authorities at all levels to organize many social activities. In particular, leaders, officers and employees of Viettel Dien Bien have always accompanied and supported Cha Cang commune (Nam Po district) in socio-economic development according to the assignment of the Provincial People's Committee; maintained the implementation of the programs: "Heart for children"; "For studious children"; "Giving breeding cows to poor people in the border areas", "School Internet" or donated 2,000 tons of cement to poor households in Vietnam - China border communes... helping poor people in the border areas develop the economy, stay close to the border and protect their land. Viettel Dien Bien has contributed a total of more than 65 billion VND to support and sponsor social and charitable activities and has been recognized and commended by provincial leaders and people.

Viettel Dien Bien's cumulative revenue after 20 years is estimated at 3,646.02 billion VND, and its contribution to the State budget is estimated at 191.67 billion VND. Viettel Dien Bien has made significant contributions to the province's socio-economic development, promoting economic growth, poverty reduction, and ensuring communications for national defense and security. Viettel Dien Bien's efforts have been recognized by the support of nearly 400,000 customers across the province.
With the above outstanding results, up to now, Viettel Dien Bien has affirmed its position, rising to become the number 1 enterprise in the field of telecommunications and information technology in the province. To achieve these successes, in addition to the solidarity, determination, acceptance of hardship, and working day and night of leaders, officers, employees, and workers through the periods, there is also the trust and acceptance of Viettel services by customers. With the trust in Viettel Dien Bien, customers have used and contributed ideas, joining hands with the unit to perfect its products and services. That love is a priceless asset, a driving force that fuels Viettel Dien Bien with strong energy to continue working and constantly innovating for development.

To strive to achieve the goal of becoming a leading enterprise in creating a digital society in the area, achieving service revenue of 350 billion VND by 2025, Viettel Dien Bien aims to maintain the No. 1 position in mobile and fixed broadband market share in the area. By 2025, broadband and ultra-broadband internet connections will cover 95% of households. Transform into a digital telecommunications enterprise, with the No. 1 customer service and customer experience in the area; pioneer in 5G technology, IoT and infrastructure to meet development opportunities in the 4.0 industrial revolution. Complete the digital product and service ecosystem, focus on product and service innovation; digitize sales activities, focus on customers; train a team of experts. At the same time, continue to build Viettel Dien Bien to be strong, comprehensive, and effective; Lead and organize well the task of developing production and business in peacetime and performing military and defense tasks, ensuring communication in the province when required.

Promoting the achievements over the past 20 years, Viettel Dien Bien staff will always be united, proactively creative, overcome difficulties, work together, and realize the aspiration of becoming a leading enterprise in creating a digital society in the province. Along with that, continue to conquer new heights, build Viettel Dien Bien into a comprehensively strong one, with increasingly effective production and business, contributing to the overall development of the province as well as the Corporation and Group.
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