Promoting strengths and resonating values to enhance customer experience
Mr. Vu Quoc Khanh, General Director of LPBank and Mr. Huynh Quang Liem, General Director of VNPT signed the Cooperation Agreement between the two parties.
According to the agreement, VNPT and LPBank commit to prioritizing the use of each other's services on the principle of price competition and ensuring service quality. Specifically, LPBank will exploit telecommunications - information technology solutions from VNPT such as: Customer experience enhancement solution set; Digital solution set for internal management; Information security solutions; eKYC and telecommunications services, digital TV channels, transmission infrastructure. In return, VNPT will expand the use of financial services provided by LPBank, from credit, account management and centralized capital, payment, deposits to other financial - investment services.
Not only stopping at using mutual services, the cooperation agreement also aims to develop integrated products, bringing direct value to customers such as: linking VNPT Money e-wallet with accounts at LPBank; Mobile products, digital signatures for individual customers integrated with the Bank's products... This combination not only helps maximize the experience for millions of individual and corporate customers but also brings added value to the entire ecosystem of both parties, contributing to promoting comprehensive finance, encouraging cashless payments, and improving competitiveness in the market.
The signing of this Comprehensive Cooperation Agreement is a continuation and further development of the cooperative relationship that has been built and nurtured over many years, affirming the role of comprehensive partners, long-term interests, and aiming for practical results for both sides.
Comprehensive cooperation, accompanying digital transformation and sustainable development
Speaking at the signing ceremony, Mr. Ho Nam Tien - Standing Vice Chairman of LPBank's Board of Directors emphasized that after nearly two decades of construction and development, LPBank has affirmed its position as one of the leading financial institutions in Vietnam. With a strong orientation towards digital banking, LPBank is gradually innovating to meet the increasingly diverse needs of customers, making a positive contribution to the economy . In LPBank's development journey, VNPT has always been an important partner.
“Over the years, the two sides have worked together on many projects, from deploying stable telecommunications infrastructure, providing technology solutions for transaction systems, to electronic payment services and customer care. The results achieved have demonstrated effective mutual support and are a solid foundation for LPBank and VNPT to decide today to elevate their relationship to comprehensive cooperation,” Mr. Ho Nam Tien shared.
On the side of VNPT, Mr. Huynh Quang Liem, General Director of VNPT said that as a leading technology group in Vietnam, VNPT has an advantage because it has a lot of experience in implementing digital transformation for the government and businesses. With that experience, VNPT Group is confident that it will successfully implement the digital transformation process with LPBank.
“I believe that with the resources and mutual understanding of VNPT and LPBank, we will together create different products, bringing practical benefits to customers of both sides. VNPT Group also commits to mobilizing the best team of experts to accompany LPBank in the digital transformation process,” Mr. Huynh Quan Liem emphasized.
This comprehensive cooperation between VNPT and LPBank not only demonstrates the connection between banks and businesses in maximizing each other's advantages, is the resonance of strength to create a comprehensive service ecosystem to improve customer experience, promote national digital transformation but also is an action program to concretize Resolution No. 57-NQ/TW dated December 22, 2024 of the Politburo on breakthroughs in science and technology development, innovation and national digital transformation of the two businesses.
Source: https://vnpt.com.vn/gioi-thieu/tin-tuc/vnpt-va-lpbank-ky-ket-hop-tac-toan-dien-thuc-day-chuyen-doi-so-va-phat-trien-ben-vung.html






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