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VNPT and the journey of connection during storms and floods

Amidst the storm and flood, the blue-shirted men still persevered and carefully connected each broken cable segment so that communication signals could be maintained and calls reporting safety could be made. The story of the “blue-shirted men” of VNPT who went through the storm and rain continues the journey of responsibility and sharing.

Báo Sài Gòn Giải phóngBáo Sài Gòn Giải phóng09/11/2025

Interconnected responses in the storm

On November 6, when storm No. 13 was approaching the mainland, while people were busy securing their houses and protecting their property, early in the morning, Mr. Nguyen Tien Thanh, an employee of VNPT Son Hoa (Dak Lak) was present to connect the power lines for many households here. Flooding water, strong winds, lurking dangers, the image of "people in blue" working in the rain warmed people's hearts. The internet is really necessary for people at this time. Signals for support were sent out and were immediately responded to with action. Even though these "people in blue" were still worried about their homes, wives and children, because of their duty, they still set off.

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Thanks from people and customers to "VNPT people" during the storm and flood days

In an urgent atmosphere, in the early morning of November 7, the rescue teams of VNPT Dak Lak divided into groups according to key areas, especially the eastern part of the province, which was most severely affected by power outages and fallen trees, leading to a series of BTS stations being destroyed and transmission lines being interrupted. The technicians, who were still "fresh from the previous prolonged rain and floods", hurriedly set out to measure and check the cable lines, fix the breaks, and deploy backup generators to maintain signals for the stations that lost power.

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The cables were connected during the stormy night, ensuring smooth communication for residents and customers.

Along with the network recovery work, VNPT Dak Lak has also proactively arranged free battery charging points at transaction points in the area to support people to maintain communication and handle emergency situations when there is a prolonged power outage. With the highest sense of responsibility, the collective workforce and staff of VNPT Dak Lak have maintained 24/7 on-site duty to control, optimize and ensure stable operation of telecommunications infrastructure. Despite the unfavorable weather and many landslides, engineers still stay at the scene with the determination to restore the infrastructure as quickly as possible, information must be smooth to serve the people and local authorities.

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A free charging point of VNPT in Son Hoa commune, Dak Lak province on November 7.

Racing against time to restore peace

According to the leader of VNPT Group, due to the characteristics of the Central Highlands region, which often has to face complex weather and natural disasters, as soon as there is information about "storms on top of floods", VNPT and localities are ready to deploy prevention and response plans, with the highest goal of ensuring communication security for people, serving the direction and operation of the government in a timely and smooth manner.

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VNPT technicians fix network, reconnect fiber optic cable during storm

In addition to the work of reinforcing, bracing columns/stations and checking the safety of inter-provincial fiber optic cables, thousands of generators and spare materials have also been prepared and mobilized to high-risk areas, and 24/7 on-site forces have been deployed, ready to respond to information in any situation that arises. Not only that, VNPT has also activated the satellite transmission system, mobilized additional self-propelled mobile broadcasting vehicles, information containers, field broadcasting stations along with 50 Inmarsat satellite phones and 32 VSAT-IP to the predicted affected areas. VNPT is also ready to activate roaming with other network operators so that people can contact in emergency situations.

Despite prior preparation, due to the strong destruction of storm No. 13, VNPT's infrastructure was also severely affected. "Therefore, after the storm passed, infrastructure repair and network restoration became an urgent task for VNPT in provinces and cities such as Da Nang , Hue, Quang Ngai, Gia Lai... racing against time to fix problems as quickly as possible, ensuring the best transmission quality and service quality for people is always the top priority, whether on normal days or during natural disasters, storms and floods," said a VNPT leader.

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“The man in blue” crossed the floodwaters to fix telecommunications problems for customers.

As of November 9, VNPT infrastructure in the Central Highlands provinces has basically been operating smoothly and "VNPT people" are still spreading out in all directions to fix problems arising after the storm and flood.

The power to connect hearts

Not only ensuring production and business tasks, serving communication connections for people and the government, during the recent storms and floods in the Central region, VNPT's hearts continued to share and write stories about compatriotism.

In Hue, 100 “family medicine bags” from the VNPT Ho Chi Minh City Trade Union through the Post Office General Hospital were also promptly sent to people in flooded areas. “The medicine bags not only help people overcome difficulties but also are a message of love from the South to Hue, a word of encouragement to people and compatriots, to overcome hardship together”, Mr. Tran Lam Thinh, Chairman of the VNPT Ho Chi Minh City Trade Union shared.

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VNPT technical staff deployed network inspection and troubleshooting work immediately after the storm passed.
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VNPT technical staff deployed network inspection and troubleshooting work immediately after the storm passed.

At the same time, the working group of VNPT Ninh Binh traveled hundreds of kilometers, waded through mud and rain with colleagues from VNPT Hue to restore broken fiber optic cables, reinforce poles, restore BTS stations and transmission systems, and make efforts to quickly connect people smoothly, so that "no customer is left behind".

From the BTS stations in the highlands of Dak Lak to the flooded streets of Hue, from the fiber optic cables connected at night to the medicine bags sent with all the love - VNPT has affirmed the pivotal role of the Vietnamese telecommunications industry in natural disasters, while spreading the humane message: connection is not just about transmission lines, but also about connecting people to people.

Source: https://www.sggp.org.vn/vnpt-va-hanh-trinh-ket-noi-trong-bao-lu-post822573.html


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