Stories of people connecting information when the storm passes

Responses in the Storm

Early in the morning of November 6, when it started to rain heavily, storm No. 13 was approaching the mainland, most people were busy securing their houses and protecting their gardens, thinking that "losing internet connection" would not be a concern. However, early in the morning, Mr. Nguyen Tien Thanh, an employee of VNPT Son Hoa (VNPT Dak Lak) was present to connect the line for many local households. Flooding, strong winds, lurking dangers, the image of "the man in blue" working in the rain made many people feel warm and impressed.

“The internet is really necessary for us now more than ever”, the signals for support were sent out, immediately responded with action. Although it is possible that those “men in blue” are still worried about their homes, wives and children, but because of their duty, they still go on the road.

In an urgent atmosphere, in the early morning of November 7, the rescue teams of VNPT Dak Lak divided into groups according to key areas, especially the eastern part of the province, which was most severely affected by power outages and fallen trees, leading to a series of BTS stations being destroyed and transmission lines being interrupted. The technicians, who were still "fresh from the previous prolonged rain and floods", hurriedly set out to measure and check the cable lines, fix the breaks, and deploy backup generators to maintain signals for the stations that lost power.

The cables were connected during the stormy night, ensuring smooth communication for residents and customers.

Along with the network recovery work, VNPT Dak Lak has also proactively arranged free battery charging points at transaction points in the area to support people to maintain communication and handle emergency situations when there is a prolonged power outage. With the highest sense of responsibility, the collective workforce and staff of VNPT Dak Lak have maintained 24/7 on-site duty to control, optimize and ensure stable operation of telecommunications infrastructure.

Despite the unfavorable weather and many landslides, engineers are still at the scene with the determination to restore infrastructure as quickly as possible, and information must be clear to serve the people and local authorities.

Racing against time to restore peace

According to the leaders of VNPT, due to the characteristics of the Central Highlands region, which often has to face complex weather and natural disasters, as soon as there is information about "storms on top of floods", VNPT and localities are ready to deploy prevention, response and rescue plans, with the highest goal of ensuring communication security for people, serving the direction and operation of the government in a timely and smooth manner.

In addition to the work of reinforcing, bracing columns/stations and checking the safety of inter-provincial fiber optic cables, thousands of generators and spare materials are also prepared and mobilized to high-risk areas. Onsite forces are deployed 24/7, ready to mobilize and respond to information in any arising situations.

Not only that, VNPT also activated the satellite transmission system, mobilized additional self-propelled mobile broadcasting vehicles, information containers, field broadcasting stations, along with 50 Inmarsat satellite phones and 32 VSAT-IP to the forecasted affected areas. VNPT is also ready to activate roaming with other network operators so that people can contact in emergency situations.

A free charging point of VNPT in Son Hoa commune, Dak Lak province on November 7.

Despite prior preparation, due to the strong destruction of storm No. 13, VNPT infrastructure was also severely affected. Therefore, after the storm passed, infrastructure repair and network restoration became an urgent task for VNPT in provinces such as Da Nang , Hue, Quang Ngai, Gia Lai, etc.

“Racing against time to fix problems as quickly as possible, ensuring the best transmission quality and service quality for people is always our top priority, whether it is a normal day or a natural disaster or a storm or flood,” said a VNPT leader.

Up to now, VNPT infrastructure in the Central Highlands provinces has basically been operating smoothly. VNPT staff are still spreading out in all directions to fix problems arising after the storm and flood.

"The man in blue" crossed the floodwaters to fix telecommunications problems for customers.

The power to connect hearts

Not only ensuring production and business tasks, serving communication connections for people and the government, during the recent storms and floods in the Central region, VNPT's hearts continued to share and write stories about compatriotism.

In Hue, 100 “family medicine bags” from the VNPT Trade Union of Ho Chi Minh City through the Post Office General Hospital were also promptly sent to people in flooded areas. “The medicine bags not only help people overcome difficulties but also are a message of love from the South to Hue, a word of encouragement to people and compatriots, to overcome hardship together”, Mr. Tran Lam Thinh, Chairman of the VNPT Trade Union of Ho Chi Minh City shared.

At the same time, the working group of VNPT Ninh Binh traveled hundreds of kilometers, waded through mud and rain with colleagues from VNPT Hue to restore broken fiber optic cables, reinforce poles, restore BTS stations and transmission systems, and make efforts to ensure that people can soon have smooth connections, "no customer is left behind".

From the BTS stations in the highlands of Dak Lak to the flooded streets of Hue, from the fiber optic cables connected at night to the medicine bags sent with all the love, VNPT has affirmed the pivotal role of the Vietnamese telecommunications industry in natural disasters, while spreading the humane message: Connection is not just about transmission lines, but also about connecting people to people.

Source: https://hanoimoi.vn/chuyen-cua-nhung-nguoi-ket-noi-thong-tin-khi-bao-di-qua-722707.html