At the same time, this is also one of the actions that clearly demonstrates FWD's commitment to its sales team and its determination to provide customers with the best insurance experiences.

As a pioneering, internationally-oriented, intensive training program in the insurance market launched in 2019, the FWD Elite Signature program, in collaboration with INSEAD, has trained 100 FWD agency leaders to world-class professional standards. The program is expected to train an additional 100 FWD agency leaders from Cambodia, Hong Kong (China), Indonesia, Macau (China), Malaysia, the Philippines, Thailand, and Vietnam in the next phase.
The highlight of the program is a 5-day residency at INSEAD's Fontainebleau campus in France. The training includes interactive modules on leadership and entrepreneurship, business planning, sales management processes and systems, and the rise of artificial intelligence.
After completing the residency program, students will continue to receive guidance for six months and will have access to the alumni network for specialized classes and events.
Ms. Lee Yen Ho, Deputy General Director of Distribution Channels and Product Positioning at FWD Group, said: “Investing in a quality distribution system is a crucial part of our vision to change people’s perceptions of insurance at FWD. We aim to build a customer-oriented, reliable, professional, efficient, and technology-supported agency team across Asia.”

“Our agency leaders highly value the learning opportunity at INSEAD, one of the world’s leading business schools. The career advancement and personal development of agency leaders participating in the FWD Elite Signature program are truly impressive,” added Ms. Lee Yen Ho.
Sameer Hasija, Head of Executive Education and Principal of INSEAD's Asia campus, said: “We are honored to expand our partnership with FWD on this exceptional leadership development program. The experience at INSEAD will equip our agency leaders with the knowledge, tools, and skills to excel, benefiting both themselves and their clients. We look forward to seeing the continued growth of FWD’s talented leaders – those who will lead and drive positive change in the insurance industry.”

As a result of continuous investment in agency leadership development, FWD Group recently achieved the 6th position in the Top 10 Multinational Companies with the Highest Number of Million Dollar Roundtable (MDRT) Members in 2024. This is the third consecutive year that FWD has achieved this feat. FWD Group currently has 2,089 MDRT members as of July 1, 2024. FWD ranks second in the number of MDRT members in Thailand, the Philippines, and Vietnam, and fifth in Hong Kong (China).
MDRT is an independent global association recognized as the benchmark of excellence in the life insurance and financial services industry. The MDRT association requires its members to provide exceptional customer service and to meet the highest standards of ethics, knowledge, service, and efficiency.






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