Digital transformation towards digital business model

(sonla.gov.vn) Digital transformation brings many benefits to the production and business activities of enterprises, helping to increase efficiency, reduce costs, increase competitiveness and can introduce new business models...

Since 2021, implementing the "Year of Digital Transformation" launched by Vietnam Electricity Group, up to now, Son La Electricity Company has basically completed the digital transformation work as directed, striving to complete the goal of operating the company according to the digital enterprise model. In particular, the technical infrastructure, information technology infrastructure, server system, transmission equipment have been basically invested; the fiber optic network system parallel to the national grid ensures production, business and automatic control of the grid system; the team of officers, engineers, and workers are basically trained to meet the requirements of the task.

To ensure the digital transformation goals as required by Vietnam Electricity Group, Son La Electricity Company has focused on integrating digital technology and management models into production and business activities, increasing operational efficiency, innovation, optimizing costs, improving quality, management capacity, and operating the national grid system in the whole province. At the same time, the Company determined that digital transformation is first and foremost a transformation of awareness of each officer and worker. The Company has developed a training program to raise awareness, train skills on digital transformation, train and retrain staff and workers, ensuring adequate qualifications and capacity to master modern equipment and technology, exploit and effectively use information technology infrastructure to serve production and business activities.

i believe

Application of new technology in repairing power grid systems.

Up to now, Son La Power Company has effectively exploited digital software in the fields of engineering - safety, customer service business and finance and accounting. In particular, in the engineering field, it has fully exploited the subsystems of digital software for technical processes in the management and operation of the power grid system such as: field inspection of 110 kV power grid, medium voltage and low voltage grids performed on Mobile App and labor safety management software (ECP).

In addition, the application of digital platforms in customer service business has brought many benefits. In particular, the automatic remote measurement system collects meter data securely, accurately, and transparently, helping customers monitor and manage monthly electricity consumption. Currently, the Company has deployed the digitalization of 5 sets of processes, including: IPP electricity contract management and payment process; contract management, electricity bill collection and payment management process; operational support reporting process; metering management reporting process; customer quality assessment survey process. In addition, the Company has coordinated with commercial banks and intermediary organizations to provide solutions, creating conditions for customers to pay electricity bills anytime, anywhere.

Organizational change combined with digital technology has the potential to improve performance in many areas. Specifically, businesses can achieve improved business performance in areas such as: increased revenue, reduced costs, faster innovation, more successful creation, more effective experience capture and learning, sharing and use, enhanced customer engagement and customer service, and ultimately, resistance to digital disruption. These performance improvements can be quantified because metrics can be measured and reported quickly and efficiently.

Quoc Tuan

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