The recovery of the global economy is the main driving force for the revival of international money transfer transactions, not only among organizations and businesses but also among individuals, with many different money transfer purposes. In order to meet that demand, in addition to preferential programs, Vietnam Public Joint Stock Commercial Bank (PVcomBank) is also constantly striving to digitize international money transfer products to bring customers a convenient service anytime, anywhere.
During the two years since her child went to Europe to study, Ms. Thanh Van (Ba Dinh, Hanoi ) often had to go to bank branches to transfer money to her child to cover living expenses. Traveling sometimes caused inconvenience due to having to wait and complete procedures and documents. But now, whenever needed, Ms. Van can transfer money internationally online right on PVcomBank's PV Mobile Banking application with just a few simple steps.
It is known that from November 8, 2023, PVcomBank has applied international money transfer service for individual customers via PV Mobile Banking application with 6 foreign currencies, including: USD, EUR, GBP, AUD, SGD, JPY. This contributes to better meeting the needs of customers with a variety of money transfer purposes: personal or relative study expenses, medical examination and treatment expenses, overseas business expenses, travel and tourism , paying foreign fees, and family allowances.
When using the online international money transfer product, all operations from creating a profile, adding a profile, confirming a money transfer order, and querying transactions are performed and updated directly on the PV Mobile Banking application. This helps users significantly reduce time compared to direct transactions at the counter and at the same time, fully proactively monitor the status of their application processing.
In addition, customers also enjoy many attractive incentives when using services on the PV Mobile Banking application such as free money transfer of PVcomBank and electricity fee; 100 points discount on exchange rate when transferring money internationally via digital channel (applicable to USD, EUR, GBP, AUD, SGD).
By expanding the types of foreign currencies applicable to online international money transfer services, PVcomBank expects customers to have a complete experience.
“Diversifying foreign currencies is a necessary step forward, contributing to improving customer experience when making international transactions and maximizing the needs for many different purposes. In addition, the online international money transfer service also helps PVcomBank customers to be proactive about exchange rates, and can make transactions at any time of the day, anytime, anywhere,” said a PVcomBank representative.
In the context of the constantly changing banking and financial market, the digitalization of products and services as well as online transaction and payment features is essential. At PVcomBank, international money transfer is just one of more than 200 features developed by the bank on digital channels, not only bringing convenience and speed to users, but also an important part of the digital transformation goal, providing comprehensive financial solutions to customers.
Thanh Ha
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