Training on artificial intelligence (AI) applications in public administrative services

On September 13, the Ho Chi Minh City People's Committee, the Center for Training and Fostering Diplomacy and Foreign Language Knowledge (CEFALT) - Ho Chi Minh City Department of Foreign Affairs in collaboration with the British University Vietnam (BUV) organized a training seminar on the application of artificial intelligence (AI) in public administrative services.

Dr. Ali Al-Dulaimi, Senior Lecturer, Head of Department of Computing & Innovative Technology – British University Vietnam (BUV), leads and guides. Photo: XUAN HANH

The purpose of the course is to foster knowledge about AI and digital transformation for leaders of departments and branches; managers of agencies and organizations; cadres, civil servants, public employees...; application of AI in public services and ways to deploy AI in public service activities such as health care, labor safety, transportation...

Deputy Director of the Department of Foreign Affairs Tran Xuan Thuy spoke at the opening ceremony of the course. Photo: XUAN HANH

Speaking at the opening ceremony of the course, Deputy Director of the Department of Foreign Affairs Tran Xuan Thuy stated that digital transformation is not only a choice but also an inevitable trend. One of the effective and highly applicable digital transformation tools that many advanced countries in the world have used for the past 20 years is the application of semiconductor technology and artificial intelligence. In particular, AI is playing an important role in improving the management and operation of an agency or organization.

Delegation of officials from the Ho Chi Minh City Department of Foreign Affairs took a souvenir photo with Dr. Ali Al-Dulaimi. Photo: XUAN HANH

Ho Chi Minh City, as the largest economic and urban center in Vietnam, is facing major challenges in urban management, a large population and the need to improve the quality of public administrative services, so the application of AI in public administrative services has become more urgent than ever. AI has the ability to automate complex processes, helping to reduce processing time, increase transparency and improve administrative management efficiency. Moreover, AI also has the ability to analyze complex data, make accurate and quick decisions, supporting Ho Chi Minh City to effectively meet the needs of the people and build a modern public administration.

Dr. Ali Al-Dulaimi is hosting the program. Photo: XUAN HANH

This is also the responsibility of the Ho Chi Minh City Department of Foreign Affairs in implementing the Resolution of the City Party Congress 2020-2025 - Breakthrough Program for human resources and culture development of Ho Chi Minh City 2020-2025 with a vision to 2030 and the Action Program of the 32nd Diplomatic Conference.

Deputy Director of the Department of Foreign Affairs Tran Xuan Thuy presents a souvenir to Dr. Ali Al-Dulaimi. Photo: XUAN HANH

The one-day course, led and instructed by Dr. Ali Al-Dulaimi, Senior Lecturer, Head of Department of Computing & Innovative Technology - British University Vietnam (BUV), includes topics such as: Understanding AI - Basic Concepts and Terminology; AI Applications in Public Services; Practical examples and lessons; Proposing AI application solutions; Ethical considerations and challenges from applying AI in Government operations; AI implementation action plan; Steps to develop an AI strategy and implementation plan.

XUAN HANH

Source: https://www.sggp.org.vn/dao-tao-ve-ung-dung-tri-tue-nhan-tao-ai-trong-dich-vu-hanh-chinh-cong-post758694.html