Accordingly, the highest storage subscription plan will be limited to 5 terabytes per user for new customers; that's enough to store about 33 million document files.
The change comes after some customers took advantage of Dropbox's unlimited service to mine cryptocurrency, share data with strangers, or resell storage to a third party.
The company said these uses “often consume thousands of times more storage than real enterprise customers” and risk “creating unreliable experiences.”
With more than 18 million paying users, Dropbox is one of the most popular companies in the cloud storage industry, with revenue of about $2.5 billion in its most recent quarter. In addition to storage, the company also offers document management services and video -specific tools.
Previously, Alphabet's Google also removed the unlimited storage option from its top-tier Workspace plan in May. Customers had to pay extra for storage beyond the new storage limit.
Dropbox said it has seen an increase in abuse of its service in recent months, “following similar policy changes by other services.” Bloomberg sources said the company’s server capacity has come under increased pressure in recent weeks.
Under the new policy, customers who exceed 35 terabytes will pay an additional $8 for each additional terabyte. Meanwhile, users on the old unlimited plan with less than 35 terabytes of storage can stay at the current price of $24 per month for the next five years.
Google raised cloud storage costs for its infrastructure customers last year. Apple also recently raised cloud storage prices for customers in the UK. Amazon announced in 2017 that it would stop offering unlimited storage plans. Microsoft made a similar move in 2015.
(According to Bloomberg)
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