Passengers can now fly using biometric technology at Noi Bai

Accordingly, passengers of Vietnam Airlines and Vietjet Air on domestic flights from Noi Bai airport can use VNeID biometrics to check in, replacing the previous requirement of presenting documents.

Locations of biometric check-in points at the security screening area include: 3 biometric security check lanes in area C (near the tip of wing A); 2 biometric security check lanes in hall E (near the traditional security check area). At the boarding gate area, biometric identification devices have been installed at 15 boarding gates, from gate number 1 to gate number 15.

To facilitate the VNeID check-in process, passengers need to update their VNeID level 2 electronic identification account and ensure they are using the latest application version; download and update the latest mobile application of Vietnam Airlines or Vietjet Air to support quick information confirmation; bring valid identification documents (ID card, citizen identification card, passport, etc.) as backup in case the biometric system has technical problems.

Passengers need to update their VNeID level 2 electronic identification account to facilitate the VNeID check-in process.

To optimally support passengers during this time, Noi Bai International Airport and airlines have arranged staff on duty at support points (check-in area, security check, boarding gate), to promptly guide and support passengers when encountering problems while using VNeID biometrics.

The application of biometric technology helps to significantly shorten the check-in time, reduce pressure at security areas, increase throughput, and at the same time bring a more modern, convenient and safe passenger experience, contributing to the national digital transformation journey in the aviation sector.

To use VNeID during check-in, passengers follow these three steps:

Step 1: Check-in: Passengers open the VNeID application on their personal phones. Select Other Services → Aviation procedures → Online check-in and follow the on-screen instructions. After completing online check-in, passengers continue to move to the security check area.

Step two, at the security checkpoint: Passengers move to the security check area equipped with a biometric system. Stand in the indicated position with footprints, look directly at the camera screen for the system to perform facial recognition. After the system successfully authenticates and opens the door, passengers continue to move into the security screening area.

Step three, at the boarding gate: Passengers do the same: stand in a designated position, look at the camera for the system to recognize. After successful authentication, the door will automatically open and passengers will board the plane without having to contact staff.

According to vtcnews.vn

Source: https://baolaocai.vn/hanh-khach-da-co-the-bay-bang-cong-nghe-sinh-trac-hoc-o-noi-bai-post401023.html