On the morning of June 28, in Hanoi, the Department of Grassroots Information (Ministry of Information and Communications) held an online conference to disseminate and implement Decree No. 49/2024/ND-CP dated May 10, 2024 of the Government regulating grassroots information activities. The conference took place with more than 6,000 connecting points and more than 27,000 delegates attending.

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Online conference on grassroots information work. Photo: Giang Pham

The unique role of background information

Grassroots information is a communication system that directly reaches the people, providing essential information that meets the needs of the people in each village, hamlet, residential group, commune, ward, and town; it is an information medium that effectively serves the direction and administration of grassroots Party committees and authorities.

Speaking at the conference, Deputy Minister of Information and Communications Nguyen Thanh Lam said that the Minister of Information and Communications directed that it is necessary to innovate institutions and policies so that grassroots information can develop in a modern direction, affirming the unique position and role of grassroots information in the country's communication system.

Decree No. 49/2024 has opened up a new space for the development of grassroots information activities, from traditional forms of information to the use of modern, multimedia, and multi-platform forms of information. This is the first time that grassroots information has a legal document at the level of a decree, regulating all activities in the field.

In particular, Decree No. 49/2024/ND-CP has transformed grassroots information activities from mainly one-way information to interacting with people, receiving feedback information and information on the response content of competent agencies, organizations and individuals to people's feedback information.

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Deputy Minister of Information and Communications Nguyen Thanh Lam. Photo: Giang Pham

According to Deputy Minister Nguyen Thanh Lam, the existence and development of the grassroots information system is a unique feature of Vietnam compared to other countries in the region. The role of the grassroots information system in reaching out to people will become increasingly important.

The Deputy Minister hopes that the grassroots information system must be digitally transformed, apply more technology, receive people's feedback and send information to competent authorities for resolution, then return the results, ensuring two-way interaction between people and the government.

Digital transformation of basic information

In the strong digital transformation trend of journalism, multimedia, multi-platform communication, and basic information is gradually changing, applying technology in innovating operating methods.

At the conference, Director of the Department of Grassroots Information Nguyen Van Tao said that the grassroot information sector is actively transforming digitally, especially with the commune-level broadcasting system.

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Director of the Department of Grassroots Information Nguyen Van Tao. Photo: Giang Pham

According to Mr. Nguyen Van Tao, currently 95% of communes and wards nationwide have radio stations, of which 22% of stations apply telecommunications IT. The goal is that by 2025, 100% of communes, wards and towns will have radio stations, of which at least 70% of radio stations apply telecommunications IT.

Each locality has its own effective way of doing things. For example, in Binh Phuoc province, due to investment, in a short time, 100% of communes and wards have had radio stations applying telecommunications IT, and have a provincial source information system for management. This is the only province that has both a source information system and 100% connection to communes, wards and towns, ” said Director Nguyen Van Tao.

Currently, 19 provinces have source information systems, 17 provinces are implementing. The Department of Grassroots Information recommends accelerating the connection of provinces with the central source system, localities that have not implemented need to urgently develop plans, submit them to competent authorities for issuance for investment or outsourcing. For places facing difficulties, the Ministry of Information and Communications will have support solutions.

Regarding the digital transformation of professional training, more than 30 provinces and cities have used digital platforms to train information workers at district and commune levels such as Vinh Phuc, Quang Ninh, Nghe An, Thua Thien Hue, Da Nang, Quang Nam, Quang Ngai,...

The country currently has 3,792 Zalo OA accounts of communes, wards and towns (reaching a rate of 36%). This is a tool and means for localities to communicate at the grassroots level, in addition to traditional channels such as radio stations and grassroots propaganda teams.

Grassroots information is a communication channel that directly reaches the people . According to the Director of the Grassroots Information Department, Nguyen Van Tao, Decree No. 49/2024/ND-CP has created a legal basis, expanded development space, and affirmed the legal status and legitimacy of the force working on grassroots information.