THACO AUTO improves the quality of after-sales service for trucks and buses

In order to meet the increasing transportation demand at the end of the year, THACO AUTO comprehensively upgraded after-sales services, from the workshop system, technical team to genuine spare parts for trucks and buses, aiming to optimize economic efficiency and accompany customers sustainably.

Optimize operational efficiency

For transport customers, time is one of the factors that directly affects the efficiency of exploitation. Therefore, THACO AUTO focuses on the time to repair and handle problems of trucks and buses quickly and conveniently, helping the vehicles to return to operation soon.

THACO AUTO currently owns more than 76 authorized service workshops nationwide. Truck and bus service workshops are located on major routes, major beltways, and concentrated transport and industrial areas, helping customers easily access services when maintenance and repair are needed.

THACO AUTO's authorized service workshop system for trucks and buses is nationwide.

The service workshops are invested in large scale, synchronous in infrastructure and technology with modern facilities and equipment, fully meeting the needs of technical diagnosis, maintenance, repair of electric chassis, painting of new generation trucks and buses of many brands and types such as: THACO Truck, THACO Bus, Mercedes-Benz Bus, Minibus Iveco Daily, SINOTRUK...

At the same time, THACO AUTO provides 24/7 mobile repair services, accompanies and supports customers promptly, helping vehicles operate stably and effectively. The warranty policy is flexibly designed to suit actual usage needs, helping customers choose the form of warranty according to usage time or operating kilometers, ensuring maximum benefits for each vehicle.

Increased reliability through quality service and spare parts

The team of technicians at THACO AUTO is well-trained and constantly updated with new technologies according to international standards from leading automobile corporations such as Daimler (Mercedes-Benz Bus), Mitsubishi Fuso, Kia, Iveco... High professional capacity helps technicians accurately handle repair and maintenance requests.

Technicians use modern equipment invested in the workshop.

In addition to standard maintenance and repair services, THACO AUTO provides specialized service packages to meet all customer needs such as: upgrading bus interiors and exteriors; cleaning air conditioning systems, disinfecting interiors, cleaning diesel fuel injectors, cleaning DPF filters... These service packages are designed to optimize vehicle performance and improve passenger experience.

In addition, THACO AUTO provides genuine spare parts and THACO Parts designed and manufactured in sync with the standards of each vehicle line such as THACO Bus, THACO Truck, Daimler, Misubishi Fuso.... The nationwide supply network helps customers access spare parts quickly and conveniently, ensuring quality and consistency during the repair process.
Genuine spare parts distributed by THACO AUTO always bring peace of mind to customers.

Genuine spare parts distributed by THACO AUTO always bring peace of mind to customers.

Customer care activities are also focused on by THACO AUTO through the application of digital transformation. Centralized customer information management, proactive maintenance schedule reminders, consulting on appropriate vehicle care solutions, helping to maintain the best technical condition of the vehicle, reducing operating costs.

With the philosophy of "Dedicated service", THACO AUTO not only provides a range of high-quality trucks and buses but also leads the market with a professional after-sales service system, thereby demonstrating its commitment to accompanying customers, contributing to improving transportation efficiency and moving towards sustainable development.

Source: https://thacoauto.vn/thaco-auto-nang-cao-chat-luong-dich-vu-hau-mai-xe-tai-bus-1