When political will turns into effective action

Song Cau Town One-Stop Department handles administrative procedures for people. Photo: PHAM THUY

Impressive transformation

After many consecutive years in the bottom group of the national Public Administration Reform Index (PARI), Phu Yen has made a breakthrough, making its mark with positive and substantial changes. Phu Yen's PARI in 2024 reached 88.2%, 2.81 points higher than in 2023, ranking 36/63, up 16 places compared to 2023.

According to Mr. Truong Ngoc Tuan, Director of the Department of Home Affairs, this is a very encouraging result, reflecting the continuous efforts of the entire government system from the province to the grassroots level. To achieve this continuous progress, helping the province overcome the bottom group, there is a synthesis of many key factors. First of all, it is the strong direction of the provincial leaders, especially in assigning clear tasks, urging progress and strictly handling delayed units. At the same time, it is necessary to strengthen the application of information technology, simplify administrative procedures (TTHC), strongly deploy online public services; improve the quality of the staff and civil servants. The shortcomings and limitations have also been pointed out and assigned specific responsibilities to the implementing entity, coordinating entity, completion time, and the process of counting and monitoring results associated with monthly and annual emulation and rewards. Thanks to that, each axis of the previous year's limitations has been improved in the following year.

Escaping the bottom group in the PAR Index rankings, this achievement is not only a recognition of the efforts of the entire political system but also a premise for the province to continue to reform more strongly in the coming time.

Comrade Le Tan Ho, Member of the Provincial Party Standing Committee, Permanent Vice Chairman of the Provincial People's Committee

In the first quarter of this year, the province's administrative reform continued to have many significant changes. The rate of timely settlement of administrative procedure records reached 98%. The rate of records with electronic results reached 99.29% (the national average was 70.81%). The rate of digitization of administrative procedure records reached 99.23% (the national average was 68.24%). The number of administrative procedures with full disclosure of regulations on their constituent parts reached 100%. 100% of recommendations and feedback from people and businesses were received and processed by agencies and units in the province on time according to regulations.

According to comrade Le Tan Ho, member of the Provincial Party Standing Committee, Permanent Vice Chairman of the Provincial People's Committee, escaping from the bottom group in the PAR Index rankings, this achievement is not only a recognition of the efforts of the entire political system but also a premise for the province to continue to reform more strongly in the coming time. In addition, the work of arranging the administrative apparatus was carried out in accordance with the content and progress as prescribed. The following agencies and units were arranged stably and put into operation immediately, without interruption; promptly performing assigned tasks and meeting the requirements of people and businesses.

Continue to act decisively

Currently, some units and specialized agencies under the Provincial People's Committee are still facing difficulties in issuing results of administrative procedures to people and organizations because they have not been granted new seals after restructuring the apparatus. The system of legal documents with regulations on administrative procedures and decisions on promulgating administrative procedures of central ministries and branches have not been adjusted or have specific instructions for localities to implement after restructuring the apparatus.

According to Director of the Department of Home Affairs Truong Ngoc Tuan, in order to continue to improve the efficiency, effectiveness, effectiveness and quality of operations of agencies and units, while ensuring the contents and progress of the implementation of the arrangement and reorganization of administrative units at all levels and the construction of a 2-level local government model, and ensuring the completion of assigned tasks, the Department of Home Affairs has requested the Provincial People's Committee and the Chairman of the Provincial People's Committee to direct heads of agencies, units and localities to prioritize the settlement of administrative procedures for people and businesses. In particular, focusing on synchronously implementing key tasks and solutions to reduce administrative procedures, improve the investment and business environment, and promote socio-economic development. Continue to self-assess and score the quality of operations of agencies, units, and specialized departments under agencies and units on the Provincial Operational Quality Management System to review functions and tasks after the arrangement and consolidation of agencies and units, enhance the responsibility of cadres, civil servants, and public employees, avoid missing tasks, interruptions, and negligence in performing management tasks of sectors, fields, and assigned political tasks during the period of reorganization of the political system.

In order to avoid falling in rank and continue to improve the PAR Index, comrade Le Tan Ho, member of the Provincial Party Standing Committee, Permanent Vice Chairman of the Provincial People's Committee emphasized: "Agencies and localities must continue to enhance the responsibility of leaders in administrative reform work. Heads of agencies, units and localities must have high determination, take drastic actions, and focus on key points in performing the functions, tasks and powers of their agencies and units; assign tasks to subordinates with "clear information about people, clear tasks, clear responsibilities, clear time and clear results"; immediately handle cases of cadres, civil servants and public employees who are assigned tasks but shirk, avoid, causing delays in performing public duties and cases of causing trouble, difficulties and harassment to people". At the same time, continue to promote the implementation of Project 06 and share data among sectors, promote synchronous and comprehensive digital transformation, create economic growth momentum based on science, technology, data, digital technology and innovation; especially focus on promptly resolving arising problems related to administrative procedure settlement for people and businesses during the process of restructuring the apparatus. Continue to reorganize the apparatus of agencies and units to ensure that there is no interruption or omission of work, ensuring the spirit of "Simplified - compact - strong - efficient - effective - effective".

Source: https://baophuyen.vn/cai-cach-hanh-chinh/202504/khi-quyet-tam-chinh-tri-bien-thanh-hanh-dong-hieu-qua-f5862ac/