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Banking congress season: 'hot' talk of streamlining human resources, using AI to monitor and prevent risks

April is the peak month for shareholders’ meetings of banks. The issue of streamlining the apparatus, improving the efficiency of the apparatus, applying AI… continues to receive attention from shareholders at many meetings.

Báo Tuổi TrẻBáo Tuổi Trẻ19/04/2025

Mùa đại hội ngân hàng: 'nóng' chuyện tinh gọn nhân sự, đưa AI giám sát ngăn ngừa rủi ro - Ảnh 1.

PVcomBank leaders informed at this year's congress - Photo: NH

Bringing AI into monitoring and preventing risks

The above information was mentioned by the leaders of Vietnam Public Joint Stock Commercial Bank (PVcomBank) at the 2025 annual general meeting of shareholders held on the afternoon of April 18.

According to the report, as of December 31, 2024, the total capital mobilized from economic organizations and individuals of this bank reached 194,761 billion VND, a slight decrease compared to 2023. However, PVcomBank leaders said that the mobilization structure changed in a positive direction.

The balance mobilized from the issuance of valuable papers increased from VND 19,188 billion at the end of 2023 to VND 25,080 billion on December 31, 2024.

In addition, the balance of non-term deposits from economic organizations and individuals increased by 20% compared to 2023, reaching VND 11,521 billion. Capital mobilization on PVcomBank's online channel also increased by 22% compared to 2023.

Reporting to shareholders, PVcomBank's leaders also said that they have promoted the application of AI in many stages such as enhancing recognition, helping transactions to be faster and more accurate; improving transaction processing efficiency through a multi-channel banking system that meets international standards; improving the ability to monitor automatic services from the system, monitoring and preventing risks...

2025 is predicted to be a year with many opportunities and challenges intertwined for the global economy as well as Vietnam. However, PVcomBank said it will continue to implement restructuring according to the approved roadmap.

Regarding the 2025 business plan, PVcomBank set the target of consolidated revenue and pre-tax profit to reach VND19,949 billion and VND111 billion, respectively. This plan has been approved by shareholders.

Banks promote streamlining of apparatus

ABBank has just held its 2025 annual general meeting of shareholders. According to the minutes of the meeting announced this morning (April 19), the bank plans to achieve pre-tax profit of VND1,800 billion, equal to 231% compared to 2024.

Although this goal is considered very challenging in the current context, ABBank's leaders affirmed that they will "strive to achieve and exceed" due to positive business results in the first quarter of 2025.

Notably, according to ABBank's leadership, the bank has reviewed and reorganized its organizational structure and streamlined its staff to create a positive impact on the awareness, responsibility and actions of its staff.

According to data in the financial report, last year ABBank reduced nearly 170 employees, leaving a total of 4,367 employees at the end of 2024. The bank's view is not to maintain a cumbersome, ineffective apparatus in the digital age.

Discussing the increase in charter capital, ABBank's leaders said the form is to take from undistributed profits and offer additional shares to existing shareholders.

"Currently, the bank still has undistributed profits of over VND2,300 billion this year. The bank has set a pre-tax profit target of VND1,800 billion and is expected to add a significant amount as a source of capital increase," ABBank leaders discussed with shareholders.

Regarding the search for foreign shareholders, ABBank currently has Maybank as a strategic shareholder who has been with the bank since 2008. Accordingly, this foreign shareholder will continue to accompany them in the future. However, after IFC divests, there is still room for foreign room, the bank will consider searching for more.

At the meeting, a shareholder suggested that ABBank's leaders need to have a plan to pay dividends and the dividend rate should be higher than the bank's interest rate.

It is known that in addition to ABBank, a number of banks also informed at the shareholders' meeting that they are implementing a strategy to arrange and streamline the system. A bank in the "Big 4" group also plans to cut several hundred transaction points and replace them with digital platforms to better serve customers and enhance the experience.

Statistical data from the individual financial reports of 27 commercial banks show that the total number of officers and employees still working at the end of 2024 is 241,417 people, an increase of nearly 5,500 people after one year.

The general trend in the industry is increasing, but each bank has recorded different fluctuations in the size of its staff. Among them, one bank has reduced up to 1,107 employees, while many others have also reduced hundreds of people.

It is forecasted that restructuring of the apparatus at banks will take place more strongly this year in the context of strong application of AI and other digital technologies ...

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BINH KHANH

Source: https://tuoitre.vn/mua-dai-hoi-ngan-hang-nong-chuyen-tinh-gon-nhan-su-dua-ai-giam-sat-ngan-ngua-rui-ro-20250419111811825.htm


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