Heavy rain, flooded roads, railway industry recommends passengers go to the station early to check in

The Railway Transport Joint Stock Company announced that due to heavy rain, some roads in Hanoi and other localities are currently flooded, and it may take longer than usual to get to the station. At the same time, passengers are advised to arrive at the station at least 30-45 minutes before the train departure time to complete procedures and board the train on time.

Illustration photo: Quoc Khanh/VNA

Passengers can follow the official information channels of the railway industry to update train operation status.

In case passenger trains are delayed for more than 120 minutes due to storms and floods, the railway industry will organize free meals for passengers on board.

For passengers with tickets for suspended trips, the railway industry will organize the refund of train tickets without any fees. The maximum time to return tickets at the station is 30 days from the date of travel stated on the ticket.

The railway industry is continuing to closely monitor the storm's developments, coordinating with relevant authorities to promptly inform passengers and operate trains safely and smoothly.

Previously, due to the impact of storm No. 11, the railway industry had to stop running international passenger trains MR1/MR2 to Nanning (China) on October 5 and 6, 2025 to ensure operational and passenger safety.

Source: https://baotintuc.vn/kinh-te/mua-lon-duong-ngap-nganh-duong-sat-khuyen-cao-hanh-khach-ra-ga-som-lam-thu-tuc-20251007155805039.htm