Many utilities with automatic smart banking model

Customers pay at CRM machine.

MB SmartBank has all the basic banking features and many smart utilities to help customers solve all problems related to MB Bank's products and services: operating 24/7; performing the functions of MB Bank transaction counters such as registering an account on the MBbank application and completing procedures at SmartBank MBBank; withdrawing and depositing cash for free, without having to go through the bank's transaction office; issuing cards online and receiving physical cards of MB Bank at SmartBank; depositing savings, depositing money into accounts on the application and CRM machine...

Mr. Dao Phu Quoc, residing in Quarter 4, Long Hoa Ward, Hoa Thanh Town, said that unlike traditional transactions where one has to go to the bank, press the queue number and wait for his turn, when he comes to make transactions at MB SmartBank, he finds it much more convenient, depositing/withdrawing money is very fast, no need to wait; safe because there are always security guards, air-conditioned rooms...

Mr. Nguyen Hoang Phi, living in Chau Thanh district, said that when using the service here, he found that each form of transaction has specific instructions, all ages can operate easily, besides, there are also transaction officers here to support customers when necessary.

Staff at MB SmartBank Hoa Thanh advise customers.

According to Mr. Nguyen Van Thanh - Deputy Director of MB Tay Ninh branch, MB deploys the SmartBank project in localities, providing customers with convenient transaction points like at a bank where customers do not have to wait long or do many legal procedures.

SmartBank Hoa Thanh is equipped with 3 machines: 1 ATM for depositing money; 1 CMR machine with deposit/withdrawal function; 1 physical card printer, within 3 minutes maximum customers will receive the card instead of having to wait 7-10 days to receive the card like before.

In addition, there is an air-conditioned waiting area, fully functional as a bank for customers to experience; there are staff to advise on products and services, promptly guide customers if they encounter difficulties in using the service. Currently, the unit is surveying a number of locations to soon cover more areas in the province, increasing convenience for people when using the bank's services.

Giang Ha

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