The State Bank of Vietnam is implementing a "Practical AI" training program for application in business operations.

Participants include non-leadership and management staff at the Departments, Bureaus, and units of the State Bank of Vietnam, the Banking Times, and the Investment and Construction Board; as well as a group of leaders and managers who have not yet participated in the centralized AI training courses implemented by the State Bank of Vietnam (if there is a need).

NHNN triển khai chương trình đào tạo “AI thực chiến” ứng dụng vào nghiệp vụ

Dr. Tran Kim Long - Department of Financial Technology, lecturer of the course "Applications of AI in Digital Content Creation, Organizational and Human Resource Management, and Internal Communication"

The program consists of five training courses covering various professional fields.

Class 1, "Applications of AI in Data Mining for Inspection, Supervision, and Risk Warning," is for officials of the State Bank of Vietnam's Inspectorate and the Department of Credit Institution Management and Supervision.

Class 2, "Applications of AI in Data Analysis and Digital Transformation," is for officials from the Department of Information Technology, the Payment Department, and the Department of Issuance and Treasury.

Class 3, "Applications of AI in Digital Content Creation, Organizational and Human Resource Management, and Internal Communication," is for staff from the Office, the Personnel and Organization Department, the Party Committee of the State Bank of Vietnam, the Legal Department, the Youth Union of the State Bank of Vietnam, and the Banking Times.

Class 4, "Applications of AI in data analysis, forecasting, and monetary policy development, system security, and anti-money laundering," is for officials from the Monetary Policy Department, the Forecasting, Statistics - Monetary and Financial Stability Department, the Credit Institutions System Security Department, the Anti-Money Laundering Department, and the Foreign Exchange Management Department.

Class 5, "Applications of AI in data analysis, exploitation, and management for work purposes," is for staff of the Stock Exchange, the International Cooperation Department, the Finance and Accounting Department, the Credit Department for economic sectors, and the Investment and Construction Board.

Classroom view

The program emphasizes practical application (requiring students to bring laptops and attend in-person classes) to transform AI into an accessible "digital labor skill" for everyone, rather than a distant concept. For example, in the class "Applications of AI in Digital Content Creation, Organizational and Human Resource Management, and Internal Communication," officials and employees at the State Bank of Vietnam learned the fundamentals of cognitive understanding (AI can generate "illusions") and techniques for using AI correctly: principles for designing clear prompts, specific outputs, and providing context and structure.

Lecturers from the Ho Chi Minh City University of Banking provide support to the students.

Simultaneously, trainees learn about data security, with a list of information that absolutely should not be uploaded to AI tools, such as unpublished financial data, PII (Private Income Statement), and confidential/top secret documents. Instructors also guide trainees on applying AI to practical tasks within organizations, such as document drafting using System Prompt…

The trainees are officials, civil servants, and employees working at units under the State Bank of Vietnam.

The "Practical AI" training courses are not just a typical training activity; they have concretized the spirit of "Digital Literacy for the People" in the banking sector by providing very clear guidance: dividing the content into groups of professional tasks, teaching in a practical, immediately applicable way, thereby helping civil servants and employees at the State Bank of Vietnam to use AI as a common work skill in the agency.

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