
Welcoming and appreciating Hanoi city for being proactive and strictly following the direction of General Secretary To Lam and the direction of the Government in focusing on resolving long-standing complaints and denunciations that have gone beyond the central level, the First Deputy Prime Minister acknowledged that the city has established a Working Group, has a specific plan, has coordinated very well with the Government Inspectorate and, in particular, has had a complete plan and solutions for each case on the basis of dialogue, listening to people's opinions and this method and approach has also received consensus from the people.
“We focus on this work to maintain order and discipline, ensure the legitimate interests of the people and not create hot spots. Complaints must be resolved fundamentally, especially in the context of preparing for Party Congresses at all levels. We must be determined to do this,” the First Deputy Prime Minister stated.
The Permanent Deputy Prime Minister basically agreed with the assessment of the Government Inspectorate and the opinions of the leaders of the relevant ministries and branches at the working session. Regarding some cases of complaints and denunciations that have been prolonged and have gone beyond the central level, the Permanent Deputy Prime Minister agreed with the opinions of the Government Inspectorate and agreed with the plan and proposal of Hanoi, assigning Hanoi to resolve and handle the cases in the spirit of proposing methods and plans agreed upon between the city and the Government Inspectorate.

Regarding nearly 30 other complaints and denunciations under the jurisdiction of Hanoi, the city has resolved and concluded 18 cases; the remaining cases, some of which are still depending on the progress of the investigation, some of which have been assigned to districts/counties for handling. The Permanent Deputy Prime Minister requested that Hanoi's functional agencies closely follow the results of the settlement in districts/counties. If there are any difficulties, the city's Working Group must promptly and proactively remove, handle and resolve them before the district/county authorities stop operating; ensuring that these cases are completely resolved before June 30.
The Permanent Deputy Prime Minister believes that with Hanoi's very positive and proactive approach in coordination and handling, the cases will be reviewed and resolved before June 30 in accordance with the requirements and direction of General Secretary To Lam.
Source: https://hanoimoi.vn/pho-thu-tuong-thuong-truc-hop-voi-thanh-pho-ha-noi-ve-giai-quyet-cac-vu-viec-khieu-nai-to-cao-keo-dai-704635.html
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