Saigon Co.op cooperates with FPT for comprehensive digital transformation

Specifically, the two sides focus on four strategic contents of cooperation. First, the two sides will develop smart information technology infrastructure on cloud computing platform, creating the foundation for comprehensive digitalization.

The implementation of ERP enterprise management system and improving the quality of internal information technology training are also focused on, helping to optimize operations and improve team capacity.

Third, the two sides apply advanced technologies such as Big Data, AI, IoT and automation to exploit the strengths of customer data, optimizing payment platforms at retail chains. Finally, the two sides will jointly research and develop new business models, opening up sustainable growth opportunities, in line with modern consumer trends.

On the part of Saigon Co.op , the cooperation is expected to make the unit a pioneer distributor applying modern technology in Vietnam, improving competitiveness and meeting the increasing demands of the market.

The partnership comes as Vietnam's retail market is expected to reach $200 billion by 2025, with spending on digital transformation increasing by an average of 30% per year from 2024 to 2027, according to a report by IDC . In particular, Resolution 57 of the Politburo emphasizes the role of technology in improving productivity, connecting supply chains and improving service quality.

In line with that trend, Saigon Co.op is accelerating the digital transformation process, applying breakthrough technology to optimize operations, enhance customer experience, and meet the orientation of Resolution 57. With a comprehensive digitalization strategy, from supply chain management to cashless payments and e-commerce, the business is constantly expanding its scale, affirming its position in the Vietnamese retail industry.

Mr. Le Truong Son - Permanent Deputy General Director of Saigon Co.op said that the cooperation strategy with FPT - Vietnam's leading technology corporation is a stepping stone to enhance the digitalization capacity of the enterprise, while expanding the scale and developing new business models in the future. Cooperation with FPT does not stop at digital transformation, but is also a parallel journey between digital transformation and green transformation.

"We believe that with more than 35 years of experience leading the Vietnamese retail industry, combined with FPT's technological capabilities, and the support of partners and management agencies, the Vietnamese retail industry will increasingly develop, integrate deeply and affirm its position in the regional and world markets," Mr. Le Truong Son emphasized.

Mr. Nguyen Van Khoa, General Director of FPT Corporation, affirmed that in the context of technology being identified as the driving force for Vietnam to make a breakthrough in the new era, with the guiding foundation of Resolution 57 of the Politburo on breakthroughs in science and technology development, innovation and national digital transformation, Saigon Co.op will be a new type of cooperative union leading in the application of digital technology, giving wings to bring Vietnamese products to new heights.

FPT is committed to accompanying Saigon Co.op on the journey of digital transformation and technological innovation, not only stopping at current solutions but also aiming to invest and develop core technology products. "We believe that with strategic technologies such as AI, Big Data, IoT and Cloud, Saigon Co.op will not only improve customer experience, optimize operations but also affirm its leading position in the retail industry," said Mr. Khoa.

According to Mr. Khoa, in the upcoming major transformation of Saigon Co.op, FPT is ready to mobilize the best resources, from experts to technology, to jointly build a science and technology strategy and implement key projects such as a unified reporting system, cloud computing platform and corporate governance. "We are committed to turning this cooperation into an effective cooperation model, bringing practical value and directly contributing to the sustainable growth of Saigon Co.op," the CEO of FPT Group added.

Based on the cooperation, the two sides will leverage their technological potential and management experience to jointly develop, research and submit pre-feasibility and feasibility studies, focusing on three main areas: financial and accounting management, digitalizing internal processes and managing small chain stores. At the same time, the two sides will jointly develop innovative business models, contributing to realizing the goal of "Make in Vietnam" in the retail industry, promoting sustainable development at the national and international levels.