(1) Vietnam General Confederation of Labor.
- The General Confederation sends staff to receive union members, workers and citizens regularly on working days;
- The President of the Vietnam General Confederation of Labor receives union members, workers and citizens one day a month.
(2) Provincial and municipal labor federations, central and equivalent industry trade unions, general corporation trade unions under the General Confederation, and direct superior grassroots trade unions.
- Provincial and municipal labor federations, central and equivalent industry trade unions, and general corporation trade unions under the General Confederation of Labor shall, based on the actual situation, regulate the reception of union members, employees and citizens at the trade union agencies at the same level and the level directly above the grassroots level.
- The President of the Provincial and Municipal Federations of Labor, the Central and equivalent trade unions, the trade unions of corporations directly under the General Confederation of Labor; the trade unions at the grassroots level directly above each other receive union members, employees and citizens one day each month.
(3) Public service units under trade unions at all levels shall, based on the regulations on reception of union members, employees and citizens of the trade union at the level directly under their management, regulate reception of union members and employees at their units.
(4) Grassroots trade unions shall receive information on complaints, denunciations, recommendations and reflections from union members, employees and citizens according to the duties and powers prescribed in the Charter of Vietnam Trade Union.
(5) The reception of Party members, employees and citizens must be fully recorded in the reception book for Party members, employees and citizens (according to Form No. 01 issued with this Regulation). The direction of the head of the agency or unit in handling complaints, denunciations, recommendations and reflections of Party members, employees and citizens at the place of reception of Party members, employees and citizens must be made in writing and sent to relevant agencies, organizations and units for implementation in accordance with the requirements and contents of the direction, and the results of the resolution must be sent to Party members, employees and citizens for information.
LTPHUONG
Source: https://baobinhduong.vn/trach-nhiem-tiep-doan-vien-nguoi-lao-dong-va-cong-dan-a348870.html
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