Implementing the new organizational model of customs authorities

Do not leave files in the system unprocessed.

Pursuant to Resolution 18-NQ/TW dated October 25, 2017 of the Central Executive Committee on a number of issues to continue innovating and streamlining the political system's apparatus to be streamlined and operate effectively and efficiently, and Resolution 190/2025/QH15 dated February 19, 2025 of the National Assembly on handling a number of issues related to the reorganization of the state apparatus, from March 15, 2025, the Customs Department will reconfigure the information technology system according to the new customs organization model.

Vietnam Customs. Photo: QN

To ensure that customs procedures for exported and imported goods, means of transport entering and exiting the country and transiting goods are handled smoothly and without interruption, and to ensure quick customs clearance of goods when deploying the information technology system according to the new customs organization model, the Customs Department requires units to implement a number of contents.

Specifically, the Heads of the Regional Customs Branches review and evaluate the workload of the border gate/outside border gate customs to assign tasks to ensure that they are appropriate to the management area and the relationship of coordination and exchange of professional information; arrange enough civil servants in departments such as: Receiving, checking documents, checking actual goods, etc.

Customs leaders at border gates/outside border gates regularly review and assign civil servants to immediately process records on the system. Records must be processed within the day, and no records must be left overdue according to the provisions of the Customs Law. No records must be left in the system without processing. Customs officers are strictly prohibited from requesting businesses to submit paper documents that are not in accordance with the provisions of law.

The Heads of Regional Customs Branches are responsible to the Department's leaders if there is a backlog of unprocessed documents in the system, or if civil servants harass or require businesses to submit paper documents that are not in accordance with regulations during the performance of their duties.

In case the above situation is discovered, the unit's leadership must be held accountable and relevant officials and civil servants must be immediately transferred out of the business chain for review and handling before considering the next job assignment.

Expected closing code of the merging units

Regarding the supervision of goods brought into and taken out of customs supervision areas, the Customs Department will temporarily suspend the operation of information technology systems to perform system configuration work according to the organizational model from 23:00 on March 14, 2025 to 5:00 on March 15, 2025. Therefore, during this time, the Customs Department will stop receiving declaration information and other professional activities on information technology systems.

Ensuring fast customs clearance of goods when deploying information technology systems according to the new customs organization model. Photo: QN

In order not to affect the delivery of goods at ports, warehouses and yards during the above-mentioned period, the Customs Department provides the following instructions: In case the customs officer supervising the goods can look up information on the customs declaration or documents eligible to pass through the supervision area on the Customs electronic data processing system (VNACCS/VCIS, ECUSTOMS, VASSCM), follow the provisions in Clause 3, Article 52d of Circular 38/2015/TT-BTC amended and supplemented in Clause 32, Article 1 of Circular 39/2018/TT-BTC.

In case the customs officer supervising the goods cannot look up information on the customs declaration or documents eligible to pass through the supervision area on the customs electronic data processing system, the provisions of Decision 2538/QD-TCHQ dated November 1, 2024 of the General Director of the General Department of Customs shall apply.

After the information technology systems are operating normally, the Customs Department supervising warehouses, yards, and ports shall coordinate with port, warehouse, and yard businesses to compile statistics on shipments that have been confirmed to pass through the surveillance area during the implementation period according to the above instructions to serve as a basis for comparison, review, and urging port, warehouse, and yard businesses to update and supplement information on goods brought into and taken out of the customs surveillance area according to regulations.

The regional Customs Branch directs the Customs control force to strengthen patrolling, inspection and control to promptly detect and prevent violations.

Regarding the termination of operations of some customs units managing investment goods, processing and arranging, merging with other customs units, document No. 128/CHQ-GSQL clearly states: In order not to affect the operations of enterprises and the implementation of customs procedures of the customs units implementing the merger, for now, the Customs Department continues to maintain the customs unit code and customs clearance location as present to carry out customs procedures and handle backlog work.

In the coming time, the Customs Department plans to close the codes of the units that carry out the merger. Therefore, to facilitate customs management after closing the codes, customs units are required to guide enterprises: For processing, export manufacturing enterprises, and export processing enterprises that are carrying out customs procedures for the first time at the unit: Enterprises are recommended to declare information about the production facility and processing contract according to the Customs codes of industrial parks, export processing zones, and high-tech zones and carry out customs procedures at the customs of industrial parks, export processing zones, and high-tech zones (units receiving the merger).

For processing, export manufacturing and export processing enterprises currently under the management of the old Customs Branch, if there is any change in information related to the production facility, processing contract, or settlement report, a notice of additional information change must be made according to the old Customs Branch code.

In case an enterprise executes a new processing contract and stores raw materials, supplies, and products outside the production facility, it must notify the processing contract and the place where raw materials, supplies, and products are stored outside the production facility according to the customs code of the industrial park, export processing zone, or high-tech zone.

For customs declarations registered at customs units that have merged but have not completed customs procedures, declarations that are still pending in the system (including cases of goods being brought back for storage, goods release, C/O verification, problems awaiting handling instructions...): customs units receiving the merger will proactively review and urge customs declarants to make additional declarations of customs dossiers and complete related procedures according to regulations.

The regional Customs Branch strengthens propaganda work to the business community carrying out customs procedures in the area to grasp changes in the organizational model, customs clearance locations, customs declaration methods... to coordinate implementation.

The customs service stamp samples and regulations on the management and use of customs service stamps in Decision 1200/2001/QD-TCHQ dated November 23, 2001 of the General Director of the General Department of Customs shall continue to be implemented until there is a document guiding the replacement, amendment, or supplementation.

Quynh Nga

Source: https://congthuong.vn/trien-khai-mo-hinh-to-chuc-moi-cua-co-quan-hai-quan-378268.html