VPS masters technology: A solid foundation for a pioneering position

VTV.vn - VPS has chosen a bold path to build its own entire technology system. The decision to "be different to be a pioneer" has helped VPS break through, creating a competitive advantage in the market.

From a bold decision in 2016 to a solid technology foundation

In 2016, when most domestic securities companies chose to purchase ready-made technology systems from domestic and foreign suppliers, VPS's leadership made a bold decision to establish its own technology team and build the entire system from scratch.

According to Mr. Bui Viet Dung - Technology Director of VPS Securities Joint Stock Company, the reason behind that decision comes from strategic vision: "If a business buys an existing system, it will have to follow the "framed" business models in it. VPS, on the other hand, wants to go a different way - the way of creativity, of unprecedented products".

That difference means a huge challenge. Building a financial transaction processing system requires complex design, operation and security capabilities. In the early years, the VPS technology team had to work continuously, with periods lasting many sleepless nights. "We exchanged sweat and tears, but the belief in our choice helped us overcome it all ," Mr. Dung shared.

As a result, in September 2018, VPS officially and successfully deployed its first autonomous trading system - a milestone marking the company's strong transformation in the field of financial technology.

VPS launches VPS SmartOne Web stock trading platform.

Owning the entire technology platform has helped VPS create flexible customization for all activities - from product design, system operation, to optimizing user experience. Not bound by the "template" of outsourced solutions, VPS can proactively deploy new features and tools according to the needs of Vietnamese investors - one of the most dynamic markets in the region.

The results of that journey are clearly shown through the numbers. If in the period 2018 - 2019, the system only processed about 20,000 - 25,000 transaction orders per day, now VPS can process up to 1 million orders/day while only using about 30% of the system capacity.

Behind that number is an operating philosophy that the VPS engineering team calls "3X" - the system is always designed to meet three times the actual market demand.

Thanks to that, even though the stock market fluctuates strongly, even though the order volume increases dramatically during peak periods, the VPS system still operates smoothly, with an average speed of only 200 milliseconds per order - a respectable number even in the region.

Behind stability are philosophy and people

The stability of the VPS system comes not only from technology, but also from the philosophy of careful operation and human responsibility. The team of more than 200 engineers and technology experts at VPS both "operate the system" and consider it as their "brainchild" - something they build, develop and protect themselves.

Stories of technical teams staying up until 1-2am with leaders to handle problems are not uncommon. "We have gone through extremely stressful times, but always received support and sharing from the leadership. Perhaps the spirit of "ownership" and "pride" in our products is what creates VPS's unique technological DNA," Mr. Dung recounted.

What VPS is about is not the strongest technology, but the most suitable technology.

Thanks to the "3X" philosophy and the spirit of continuous improvement, VPS's trading system has proven its capacity through many periods of great volatility, from the Covid-19 pandemic to the corporate bond crisis in 2022, or the record-breaking trading sessions of the Vietnamese market. At all times, transactions at VPS are always smooth, stable and safe - what creates the trust of millions of investors.

Currently, VPS owns three data centers (including two main centers and one disaster recovery center - DR Site). The company's infrastructure is a combination of cloud computing and physical server systems, ensuring both flexible scalability and optimizing latency - a vital factor in the securities industry.

Every customer transaction, from order placement to listing, goes through multiple layers of security and multi-layered firewalls. "We always put security and performance together ," Mr. Dung emphasized. " Speed ​​only makes sense when safety is absolutely guaranteed."

One of the typical achievements of the "self-mastering technology" strategy is the SmartOne application - VPS's comprehensive digital financial trading platform. Not only stopping at stock trading, SmartOne is continuously expanded to become "an investment ecosystem at your fingertips" - where investors can trade, accumulate, manage assets and access market information on just one application.

SmartOne now integrates AI, Big Data and user behavior analysis, allowing for personalized experiences for each customer. This is the result of a consistent orientation: technology must serve people, not stop to operate.

It is worth noting that, despite owning a technology platform that is considered the market leader, VPS has never claimed to be the " number 1 technology company". According to Mr. Bui Viet Dung, what VPS aims for is not the strongest technology, but the most suitable technology - suitable for the characteristics of the Vietnamese market, with the increasingly sophisticated behavior and needs of investors.

"VPS 2.0" – When technology becomes the driving force for Excellence and Difference

Entering a new development phase called "VPS 2.0", technology continues to play a central role in the company's strategy. VPS aims to maintain and expand the current platform according to four key criteria: Efficiency, scalability, durability and security, to ensure the system always operates stably and flexibly in the face of rapid market growth. At the same time, the company promotes the application of artificial intelligence (AI) and big data to create breakthroughs in both internal operations and experience.

Internally, AI is deployed to automate processes, support the search, analysis and operation of complex systems, helping to improve productivity for each department. For customers, AI is a tool to understand behavior, personalize investment portfolios, and recommend suitable products. VPS is also developing "intelligent agents" - each agent representing a data group, a stock symbol or a sector, can automatically analyze and provide information in real time.

Bold decision from 2016 – VPS built its own technology system from scratch, laying the foundation for today's pioneering position.

"AI will be embedded in every aspect of VPS – from products, operations to customer service. We are preparing for a time when data and artificial intelligence become the center of every decision ," Mr. Dung shared.

Looking back over nearly a decade, VPS's journey is a living testament to the philosophy: " Technology is not just a tool, but the foundation of a pioneering position ."

From a seemingly "anti-majority" decision in 2016, VPS has successfully built a powerful trading system, modern SmartOne application and an autonomous technology team - the pride of the Vietnamese securities industry.

In the "VPS 2.0" era, with technology as the center, data as the foundation and AI as the driving force, VPS is taking steady steps to not only pioneer the domestic market but also reach the regional level.

Source: https://vtv.vn/vps-lam-chu-cong-nghe-nen-tang-vung-chac-cho-vi-the-tien-phong-10025102918171466.htm