Operating since 1928, Foodstuffs South Island offers a wide range of shopping experiences, from grocery and convenience stores to large supermarkets, wholesale stores and specialty liquor stores. The company also owns the popular retail chains Four Square, New World and PAK'nSAVE, as well as private labels such as Pam and Pam's Finest.
Zebra Technologies Corporation applies multiple technologies to inventory management.
The solution deployed by Foodstuffs South Island includes Zebra’s TC51 and TC52 computer terminals, ET51 Android tablets and RS5100 wearable Bluetooth barcode readers. The TC51 and TC52 provide sales staff with ready access to inventory data, helping to avoid sales being impacted by stock-outs.
With this critical information always at their fingertips, sales associates can spend more time engaging with customers to enhance the shopping experience. The ET51 Android tablet and RS5100 wearable Bluetooth barcode reader optimize workflows and speed up scanning for the company’s online picking teams in the marketplace, helping to improve the productivity of the retail back office.
According to Zebra’s 15th Annual Global Shopper Study, sales reps say out-of-stock complaints are their top complaint (43% globally and 38% in APAC). Globally, 76% (64% in APAC) of shoppers leave a store without getting what they need, with 49% (44% in APAC) citing out-of-stocks as the reason.
“The expectations of Australian and New Zealand consumers, including in Vietnam, have increased dramatically in recent years as shoppers expect a seamless experience when switching between online and in-store shopping,” said Christanto Suryadarma , Vice President of Sales, Southeast Asia (SEA), Zebra Technologies Asia Pacific. “To ensure retailers can meet the high expectations of today’s shoppers, they first need to equip their sales associates with the right technologies to do the job.”
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