BIWASE warns customers about impersonating employees to scam

(BDO) On May 27, Binh Duong Water and Environment Corporation (BIWASE) warned customers about the scam of impersonating BIWASE employees. Accordingly, many people impersonating BIWASE employees call customers to ask them to pay water bills via hotline, personal accounts or fast money transfer methods.

The common method of the subject is: calling claiming to be BIWASE staff, informing them of the debt and demanding urgent payment or the water will be cut off. The subject asks customers to add Zalo as friends, send information about the water bill. Request to provide OTP code, bank information, ID number, lure people to install strange applications or access links to "verify bills"...

BIWASE warns customers about tricks of impersonating water supply staff to commit fraud

In the face of the above situation, BIWASE affirms that it does not make phone calls requesting money transfers to personal accounts, does not request OTP codes or sensitive personal information over the phone; does not require customers to access strange links to pay water bills. Information about water bills is notified to customers via official channels: Zalo OA BIWASE, BIWASE CSKH application.

BIWASE recommends that customers absolutely do not provide personal information or transfer money without clear verification. When in doubt, customers should call BIWASE customer service directly: (0274) 3838333 – 3897766 for checking and support.

Duy Khang

Source: https://baobinhduong.vn/biwase-canh-bao-khach-hang-thu-doan-mao-danh-nhan-vien-de-lua-dao-a347818.html