Google Drive users report losing important files

According to reports from multiple sources, the issue specifically affects people using the Google Drive desktop app.

Users across the globe have shared their experiences on Google's support forums of all files uploaded since May 2023 suddenly disappearing. Some users have also reported that the issue affects files that were uploaded in the past year or two.

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Google has acknowledged the issue through a customer support message and is investigating. In the meantime, customer support recommends that users do not change the root folder of Google Drive to avoid making the situation worse.

Fortunately, this issue doesn’t seem to affect people who only use the Google Drive website or smartphone app, but it’s a worrying situation if you store a lot of work or personal files in the cloud.

The user community is waiting for an explanation from Google and we will update the information as soon as there is more news on this issue.

For an important service like Google Drive, losing files is a significant warning, especially when a large number of users around the world are facing this situation. We hope that Google will quickly resolve the issue and provide a reliable solution for users.

According to ANDROID AUTHORITY

Source: https://www.congluan.vn/nguoi-dung-google-drive-bao-cao-mat-tep-quan-trong-post274206.html