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Receive free balance change notifications on BIDV SmartBanking

VietNamNetVietNamNet21/10/2023


As part of the “Zero Fee” policy that has been implemented for many years to encourage customers to increase their use of digital banking products and services, BIDV has developed a feature to receive notifications on the application (OTT messages) for free for BIDV SmartBanking users. With this solution, users no longer have to worry about monthly SMS Banking service fees, but can still enjoy many superior utilities.

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Accordingly, as long as there is an Internet connection, users can receive notifications from the bank on the BIDV SmartBanking application anytime, anywhere, including: balance fluctuation messages, credit card transaction messages, loan/deposit account notifications, promotional notifications, etc.

In particular, because there are no character restrictions and no accents required like SMS messages, OTT messages provide complete, clear and easy-to-understand transaction information including: transaction time, payment account, transaction amount, final balance and transaction content.

The color of the transaction amount also "changes" according to fluctuations, specifically: debit transactions (money out of the account) are red, credit transactions (money into the account) are green; helping users to easily distinguish and track.

Because messages are generated and transmitted directly within the banking system, without going through a third-party service, OTT messages are accurate, safe, and minimize the risk of users receiving fake or fraudulent messages.

BIDV customers can now register to receive balance changes on the BIDV SmartBanking app without having to go to the counter, quickly and conveniently with a fee of 0 VND, and an unlimited number of balance changes.

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In addition, BIDV SmartBanking waives 100% of money transfer fees and many other fees such as: electronic banking service maintenance fee; issuance fee and lifetime annual fee for non-physical cards; fee for opening a Nhu Y account (phone number/nickname); balance change notification fee; default account management fee (with monthly financial transactions)... and many incentives for new registrants and service users.

“Understanding users’ needs and pioneering in providing product and service experiences are the goals that BIDV sets to achieve the position of “Bank with the best digital platform in Vietnam”. Having been continuously honored for many years in many categories for digital banking services, BIDV SmartBanking is constantly creating its own advantages with diverse products, quality services, advanced technology and actively contributing to the promotion of cashless payments”, said a BIDV representative.

From now until December 31, 2023, new subscribers to BIDV SmartBanking service will receive cash gifts of up to VND 110,000.

Program details see at: https://www.bidv.com.vn/smartbanking/uudaitrondoi/

To register to receive free Balance Changes on BIDV SmartBanking app, follow these steps:

+) Step 1: Access BIDV SmartBanking App/select "Register for service" cluster.

+) Step 2: Select Balance changes => OTT services => Register.

+) Step 3: Enter the OTP code to authenticate and complete registration.

At the same time, to save monthly BSMS costs, you can cancel the service right on BIDV SmartBanking with the following steps:

+) Step 1: Access BIDV SmartBanking App/select "Register for service" cluster.

+) Step 2: Select Balance changes => BSMS service => Cancel registration.

+) Step 3: Enter the OTP code to authenticate and complete registration.

Le Thanh



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