Diversify products and services to customers
Joint Stock Commercial Bank for Investment and Development of Vietnam, Nghe An Branch ( BIDV Nghe An) is one of the leading credit institutions in Nghe An and its system. By September 2023, it had mobilized more than 17,000 billion VND in capital, outstanding credit of more than 22,000 billion VND, and credit quality was controlled. The branch is providing a variety of banking products and services to more than 3,200 corporate customers and more than 230,000 individual customers.

The above results were achieved thanks to the Party Committee and the Board of Directors always paying attention to the work of Party building in terms of ethics and implementing regulations on setting examples for cadres and party members; implementing Resolution No. 4 of the Central Committee (term XI, XII), Conclusion No. 21-KL/TW of the Central Executive Committee, term XIII, in conjunction with implementing Directive No. 05-CT/TW of the Politburo on promoting the study and following of Ho Chi Minh's ideology, morality and style. From there, constantly fostering and improving the theoretical level, ethical qualities, and professional expertise of each cadre and party member.
Officials, party members, and employees of BIDV Nghe An, regardless of their position, always strive and dedicate themselves to providing products and services to businesses and people. As a credit officer, Mr. Hoang Khanh Minh - Head of Personal Customer Department 2, shared about the implementation of loans for aquatic and seafood businesses in Cua Lo: "In the process of performing assigned tasks, I always uphold the sense of responsibility, enthusiastically guiding people on the processes, procedures, and documents so that the disbursement of capital is carried out promptly and effectively. For issues that people do not understand, I have clearly explained them to comply with the loan regulations."

Every business and citizen feels excited and secure when having bank staff accompanying them in their start-up and business activities, from the stage of borrowing capital to the stage of production and consumption of products. In every process, BIDV Nghe An staff always accompany and build solutions to support customers...
Ms. Dang Thi Kim Oanh - a teacher in Vinh city, said: “BIDV Nghe An staff promptly consulted and provided services to make life convenient for people, saving a lot of time in life, including being very impressed with the smartbanking electronic banking product and tuition collection. With the smartbanking product, there is no need to waste time waiting to pay electricity bills, water bills, etc.; with the tuition collection product, teachers, parents and students find it very convenient to pay, compare and settle tuition fees periodically, improving the productivity of the school's accounting department. During the implementation process, if there are any difficulties or discrepancies that need to be compared, BIDV Nghe An staff always promptly coordinate and handle them, ensuring that all tuition collection activities take place smoothly.”
Entering the digital age, each party member of BIDV Nghe An branch always identifies the importance of learning and creating to contribute to innovation, increase labor productivity and, above all, bring the best products, services and business environment to customers. Not only improving customer experience, the application of modern technology also helps to increase security efficiency, reduce security risks, thereby building trust and relationships with customers. The branch party committee always requires each party member to seriously study new knowledge to have scientific and effective working methods, contribute useful initiatives to be applied to work, always strive to bring the best benefits to customers, partners and the community.
Accompanying local development
As a focal branch in the area, BIDV Nghe An has coordinated with Nghe An province to organize the annual investment promotion conference; creating a "push" for socio-economic development in general and banking activities in the area in particular with many key economic projects such as: Song Lam Cement Factory Project, Vissai Seaport, Nghi Son - Cau Giat BOT, VSIP Nghe An Urban and Service Industrial Park Project, Dong Van Fiber Factory Project, High-tech Pig Farming Project, PF PROTEIOS Ship Investment Project... Thereby, contributing to creating jobs for tens of thousands of workers with stable income, increasing budget revenue, developing local economy and society.

In addition, in the meetings of the Party Committee and Party Cells in the unit, the implementation of social security programs for the community is always given attention and direction. Party members of the branch have actively devoted many resources and efforts to implement social security programs for the community.
Social security activities focus on priority areas including: education, healthcare, building charity houses, disaster relief, Tet gifts for the poor, support for Covid-19 prevention, gratitude activities... and have created many impressions; such as: sponsoring Tet for the poor in the Spring of Quy Mao, sponsoring 100 charity houses for the poor worth 5 billion VND, sponsoring 2 community houses to avoid floods worth 5 billion VND, donating ambulances to the health sector...

In recent times, BIDV Nghe An has always had strong growth. Capital mobilization growth has reached 10-12% per year, market share ranks first among BIDV branches in the North Central region. Credit growth is associated with credit quality control, credit flows continue to be allocated reasonably, towards production and business sectors, especially priority sectors according to the orientation of the Government and the State Bank, actively supporting investment and economic development of the country. Promoting priority sector credit packages, interest rate support, business-bank connection programs, stimulating/stimulating demand to contribute to removing obstacles and promoting production and business.
Promoting the achieved results, in the coming time, all staff and party members of BIDV Nghe An will continue to innovate their activities, bring the best benefits and values to customers and the community, create a strong spread in all fields, contributing to bringing the unit "Steadfastly pioneering, accompanying development" with the locality and the country, striving to successfully implement the Resolution of the BIDV Nghe An Party Congress for the term 2020-2025.
Comrade Tran Minh Tinh - Party Secretary, Director of BIDV Nghe An
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