Pacific Airlines launches full-service package on domestic flights

While low-cost airlines often apply the policy of “bundling” services to reduce basic ticket prices, Pacific Airlines (a member of Vietnam Airlines Group) has chosen a special direction, focusing on customer benefits. The airline applies the “full-service package” model on domestic routes, providing flight products at reasonable costs but still including checked baggage, carry-on baggage, meals and drinks.

Exploitation according to Vietnam Airlines standards

Pacific Airlines operates a fleet of Airbus A321CEO aircraft that are directly managed and maintained by Vietnam Airlines to ensure the highest level of operational quality. All pilots and flight attendants are trained in a uniform manner, helping passengers experience a consistent service across the entire Vietnam Airlines Group system.

Business class meal on a Pacific Airlines flight. Photo VNA

The airline currently operates an extensive domestic flight network, connecting Ho Chi Minh City and Hanoi with each other and with other major cities such as Da Nang, Phu Quoc, Hai Phong, Vinh, Nha Trang, Da Lat and Hue.

With a modern fleet, Pacific Airlines operates a wide domestic flight system. Photo: VNA

With a frequency of more than 20 flights per day and a stable on-time rate, Pacific Airlines creates favorable conditions for passengers to connect internationally through the ecosystem of Vietnam Airlines Group.

Customer benefits in the common ecosystem

Not only enjoying the full service, passengers traveling with Pacific Airlines also enjoy many similar policies to Vietnam Airlines. In case of flight interruption, passengers can change to another flight according to regulations, limiting the impact on travel plans.

Pacific Airlines staff are always ready to assist passengers. Photo: VNA

In particular, Golden Lotus members still enjoy the program's incentives such as accumulating flight miles, redeeming rewards and service priority, maintaining connection with the general system regardless of the flight route chosen.

Transparent ticket sales, regular promotions

Pacific Airlines distributes tickets with code BL via the website, mobile application, ticket offices and agents nationwide. This form helps passengers easily compare, buy tickets and ensure their rights when changes arise.

In addition, the airline also regularly launches promotions on popular domestic flights, creating opportunities for passengers to access competitive prices while still using full-service packages according to national standards.

Pacific Airlines is constantly improving the quality of passenger service. Photo: VNA

According to the orientation, Pacific Airlines will maintain the model of "saving flights but not cutting down on experiences", contributing to expanding access to aviation services for a large number of passengers traveling , working or visiting relatives. This is considered a suitable step of the airline in the context of increasingly diverse travel needs, contributing to enriching the choices for customers in the domestic aviation market.

Source: https://daibieunhandan.vn/pacific-airlines-trien-khai-dich-vu-tron-goi-tren-cac-duong-bay-noi-dia-10389470.html