Grab driver returns over 1.7 billion VND to the "wrong" transfer company

Late in the afternoon of May 30, Mr. H. was driving a Grab car when he received a call from a strange number claiming to be an employee of Techcombank . This person said that a customer had mistakenly transferred a large sum of VND 1.770 billion to his Techcombank account. Because he had not checked his account, he did not know the truth, but suspecting that someone was trying to scam him, Mr. H. immediately hung up.

Because Mr. H. had not used this account for a long time, there was no notification of balance changes on his mobile phone. That same evening, Mr. H. installed and logged back into the Techcombank application on his phone to check and discovered that more than 1.7 billion VND had been transferred to his account. Both scared and worried because he had never received such a large amount of money, Mr. H. immediately went to Vinh Tho Ward Police, Nha Trang City to report the incident. After receiving the information, Vinh Tho Ward Police reported the incident to the Department of Cyber Security and High-Tech Crime Prevention, Khanh Hoa Provincial Police.

Mr. TVQH worked with the Department of Cyber Security and High-Tech Crime Prevention, Khanh Hoa Provincial Police.

The Cyber Security and High-Tech Crime Prevention Department said that after receiving the information, the unit instructed Mr. H. to provide information and images of the call, the transfer account number, and the account balance. At the same time, it also instructed him on how to protect the account security on the Internet Banking application. After that, the unit contacted Techcombank to coordinate the investigation of the account owner who transferred the money.

Through investigation, the bank determined that the above account number belonged to a securities company in Hanoi . The Department of Cyber Security and High-Tech Crime Prevention contacted this unit for verification and the company sent a document requesting coordination to resolve the refund due to the mistaken transfer, the content of which was exactly as the incident occurred. The reason for the "wrong" transfer of the above amount was determined to be that the company's staff, while making the transfer, mistakenly copied the amount to be transferred and pasted it into the account number section, and that number coincided with Mr. H's account number.

On the afternoon of June 4, Mr. H. and officers from the Cyber Security and High-Tech Crime Prevention Department went to Techcombank to complete the procedure to return the above amount to the "wrong" transfer unit.

According to the Department of Cyber Security and High-Tech Crime Prevention, Mr. H.'s actions are worthy of praise and replication. "Recently, many people have used the trick of retrieving mistakenly transferred money to scam and appropriate people's money through cyberspace. Mr. H.'s vigilance, immediately turning off his phone and not contacting again when he suspected he was being scammed, will help him avoid being "trapped" if this is really a scam," Lieutenant Colonel Phan Xuan Viet - Team Leader, Department of Cyber Security and High-Tech Crime Prevention affirmed.

The Department of Cyber Security and High-Tech Crime Prevention, Khanh Hoa Provincial Police also recommends that when people receive any money transferred to their bank account without knowing the source, they should immediately report it to the nearest bank or local police for instructions on how to handle it in accordance with regulations and ensure safety. People absolutely must not use or withdraw the money; must save transaction information; do not follow the instructions of strangers calling claiming to be police or banks to transfer money back if the identity and source of the money have not been verified; be vigilant, do not follow the instructions of scammers asking to access the link, provide personal information, OTP code... because this will lead to unfortunate losses.

LAN PHUONG

Source: https://baokhanhhoa.vn/viec-tu-te-nguoi-tu-te/202506/tai-xe-xe-grab-tra-lai-hon-17-ty-dong-cho-don-vi-chuyen-khoan-nham-9a56306/