Procedures for changing the form and place of receiving pension and social insurance benefits

People receiving monthly pension or Social Insurance (SI) benefits can change the payment method and location when needed.

Recipients receive pension and social insurance benefits. Photo: HOANG HUE

The Ministry of Home Affairs has instructions on the process and procedures for changing the form and place of receiving pensions and social insurance benefits from July 1, 2025, including:

Implementation sequence

Step 1: People who are receiving monthly pensions and social insurance benefits and wish to change the form of receipt (cash or via bank account) or change the place of receipt due to changing residence within the country must send a written document to the social insurance agency where the payment is being made.

Step 2: Within 5 working days from the date of receipt of the document, the Social Insurance agency is responsible for resolving the matter. In case of non-resolution, a written response must be provided stating the reasons.

How to do it

You can choose one of three forms of application submission: Submit directly at the Social Security agency; Submit online via the Public Service Portal; Send via public postal service.

Profile components

Document requesting to change the form and place of receiving monthly pension and social insurance benefits.

Processing time: Within 5 working days from the date of receipt of the document.

Subjects performing administrative procedures

People receiving monthly pension and social insurance benefits who wish to change the form of receipt or change the place of receipt due to changing residence within the country.

Administrative procedure performing agency

Social Insurance Agency according to the hierarchy of Vietnam Social Insurance.

Results of administrative procedure implementation

Notice of receiving relocation records and registration for receiving monthly pension or social insurance benefits.

Fees: No.

Name of form, declaration form: According to regulations of Vietnam Social Security.

PV (synthesis)

Source: https://baohaiphong.vn/thu-tuc-thay-doi-hinh-thuc-va-noi-nhan-luong-huu-tro-cap-bao-hiem-xa-hoi-522325.html