Looking for solutions to improve operational efficiency in the public sector

The Department of Science and Technology of Ho Chi Minh City hopes to receive more comments and creative ideas from scientists and technology experts to improve the efficiency of state management agencies and enhance service quality for people in Ho Chi Minh City.

On May 10, the Center for Application of Science and Technology Advances in Ho Chi Minh City (Saigon Innovation Hub) organized a conference on "Sharing problems on improving productivity, quality and operational efficiency of People's Committees of wards, communes and towns in Ho Chi Minh City" to collect and analyze challenges and difficulties in public administration activities, thereby ordering experts and scientists for appropriate solutions and models to improve the quality of service to the people, improve productivity and quality of work.

At the conference, Mr. Tran Linh Dong, Chairman of Ward 9 People's Committee, District 11, raised the issue of ordering experts and scientists on technology to solve the problems that the Ward People's Committee is still facing. According to Mr. Dong, currently, the ward's management data from different sources is different, overlapping, and fragmented, leading to difficulties in reporting and planning, not fully and properly meeting service needs. In addition, there is no common data connection, making it difficult to determine unified data in many areas.

Therefore, through the conference, Ward 9 People's Committee hopes to seek technical and technological solutions to solve the above problems in order to improve the operation of the administrative apparatus in the ward, thereby improving the quality of service to the people.

Ms. Phan Quy Truc, representative of the Department of Science and Technology of Ho Chi Minh City, spoke at the conference.

Ms. Phan Quy Truc, Deputy Head of the Department of Intellectual Property and Innovation Management, Department of Science and Technology of Ho Chi Minh City, said that according to statistics of Ho Chi Minh City, the public sector system in Vietnam accounts for about 15% of the workforce and 25% of the labor expenditure of the whole society. The public sector is the place that creates common regulations for the whole society, therefore, new solutions and ideas to solve problems and needs for society are extremely important and urgent issues.

On the same day, representatives of the Ho Chi Minh City Center for Application of Science and Technology Advances launched the Gov.Star 2024 competition to seek innovative solutions and models in the fields of education , health care and public administration in Ho Chi Minh City. The winning projects will receive an incubation package worth 80 million VND/project, be promoted in the media and participate in support programs from the Ho Chi Minh City Department of Science and Technology...

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Source: https://www.sggp.org.vn/tim-kiem-giai-phap-nang-cao-hieu-qua-hoat-dong-trong-khu-vuc-cong-post739287.html