Dam Thuy Commune organized a training course to improve tourism skills for 126 students - Cao Bang Electronic Newspaper

From November 15 to 30, Dam Thuy commune coordinated with Hanoi College of Tourism to organize 02 training courses, fostering tourism professional skills for 126 trainees who are Party cell secretaries, hamlet chiefs, individuals, households and organizations that are and will participate in community tourism and eco-tourism business activities in the commune.

Lecturers of Hanoi College of Tourism train students on tourism accommodation service skills.

The tourism accommodation service skills class provides training on the following contents: Reception preparation skills, guest reception procedures, information confirmation, service introduction, listening, situation handling, etc.; customer service and care skills during their stay at tourist establishments; guidance on improving professional qualifications, environmental protection and ecosystem conservation; raising awareness of protecting community cultural heritage; promoting the promotion of tourism potential, products and resources; building image and brand, identifying tourism associated with its own cultural identity, etc.

Tourism management class, tourism environmental resources protection training content: Disseminate and thoroughly understand the regulations related to tourism management and business activities; protection, management and use of tourism environmental resources; standards for accommodation establishments and tourism businesses; standards for managers and service staff; security and safety issues and handling methods; general tasks of management work; management and operation activities of tourism businesses.

Through 2 training courses, the aim is to improve the knowledge and essential skills for the tourism team in the commune; create opportunities for students to exchange, practice skills and apply them to the reality of local tourism business. Support individuals, units and people participating in tourism services to improve their professional qualifications, service style, and build the image of Dam Thuy as a professional, friendly and unique destination.

Truong Ha School

Source: https://baocaobang.vn/xa-dam-thuy-to-chuc-tap-huan-nang-cao-nghiep-vu-du-lich-cho-126-hoc-vien-3182401.html