As an important traffic gateway, connecting to Co To district and 5 island communes of Van Don district, after more than 2 years of operation, Ao Tien High-class Port has affirmed its role in growth and promoting the effective exploitation of tourism advantages of Quang Ninh island route. In 2024, the port will welcome over 500,000 passengers and the reception, service and operation of the port will ensure compliance with procedures and regulations, which are highly appreciated by the people and tourists.
Mr. Le Minh Manh, Port Manager of Ao Tien High-class Port, said: Since its operation, the unit has always paid attention to and focused on improving service quality, regularly supplementing and synchronously developing infrastructure, and renewing attractive products. In order to anticipate the peak summer tourist season, with the number of visitors expected to increase 10-15 times compared to present, the port is urgently reviewing and renovating infrastructure; connecting with units and localities to post information and tourism instructions; integrating port tickets with ship tickets; deploying a number of new sightseeing routes on Bai Tu Long Bay...
Quang Ninh 's islands always have a special attraction for tourists. The number of visitors to the islands usually accounts for about 10% of the total number of visitors to the province, especially during the peak holiday of April 30, there are an average of over 12,000-15,000 passengers passing through the port each day. This requires preparations at the port to be carried out very early with the goal of bringing the most convenience, safety and comfort to tourists.
To meet passenger needs, in addition to investing in synchronous, beautiful and convenient infrastructure, the port also organizes many green spaces combined with different functional zones, such as: Food and beverage services, cafe area, sightseeing and shopping area, product introduction, travel information, along with a seating system at the waiting room, electronic sign system; put into operation a synchronous online ticket sales and booking system, connecting to functional agencies working at the port. In 2024, the Port will arrange a canopy for the area where passengers stand to check in; move the toll collection point for vehicles entering and exiting the port at the three-door gate; port tickets will be upgraded to hard cards... The Port regularly disseminates and improves the spirit, responsibility and service attitude of the unit's staff from reception, consultation, introduction, ticket sales, organization of anchoring to welcome guests, and traffic lane division. Thereby, creating favorable conditions, supporting passengers to solve work effectively, quickly, and soonest, avoiding congestion on peak days.
To ensure that the pick-up and drop-off of passengers takes place smoothly and safely, especially during peak days, the port has arranged specific locations for each vehicle, and arranged passengers according to the time on the ticket. At each journey, the inspection and supervision work of the functional forces is implemented effectively and closely. The port management unit also regularly organizes work, unifies, and requires vehicle owners to commit to strictly comply with the regulations on port operations, not to arbitrarily increase ticket prices, not to exceed the prescribed number of people, and resolutely refuse unsafe vehicles or vehicles lacking equipment to pick up passengers.
With proactive and early preparation, each journey to the islands ensures convenient transportation, contributing to attracting tourists, effectively exploiting the potential and advantages of the sea and islands, contributing to the growth of the Quang Ninh tourism industry in particular and the economic growth of the province in general.
Source: https://baoquangninh.vn/cang-ao-tien-dam-bao-cac-dieu-kien-phuc-vu-hanh-khach-3352459.html
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