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| The digital transaction room is designed in sync with the brand identity system by Vietnam Electricity Group (EVN). |
According to PC Da Nang , this is an important milestone in the process of modernizing business and service activities, providing customers with convenient, fast and paperless electricity transaction experiences.
PC Da Nang's application of the digital transaction model not only contributes to reducing administrative procedures and saving time for customers, but also demonstrates the spirit of innovation and flexible adaptation of the electricity industry in the digital age .
In order to promote and comprehensively develop completely online electricity transactions, PC Da Nang has implemented the renovation and reconstruction of digital transaction office models at 6 affiliated power units in districts, designed in a synchronous manner according to the brand identity system directed by Vietnam Electricity Group (EVN), creating a modern and friendly space, contributing to improving the quality of customer service.
At the digital transaction office, the online electricity service counter is located in the front for customers to directly experience the forms of electronic transactions according to their needs, from registering for electricity purchase contracts to other electricity services. In addition, each digital transaction counter is arranged with a professional staff with good communication skills, ready to support and guide customers when necessary. Thanks to that, customers coming to transact not only experience the modern electronic process but also feel satisfied and comfortable with the dedicated and professional support.
The construction of a digital transaction office model demonstrates PC Da Nang's efforts to continuously improve service quality, aiming to put customers at the center of all activities.
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Source: https://baodanang.vn/kinhte/202506/dien-luc-da-nang-dua-mo-hinh-phong-giao-dich-so-vao-hoat-dong-4008005/
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