Hanoi: Land procedures will be registered online from June 1

Mr. Bui Duong - Director of the Public Administration Service Center - Branch No. 1, Hanoi City, said that from June 1, the Public Administration Service Center will receive 100% of online applications for a number of administrative procedures.

Procedures related to land will be registered online such as: Registration of security measures using land use rights and assets attached to land; registration of changes to security measures using land use rights and assets attached to land; deregistration of security measures using land use rights and assets attached to land; registration of notice of handling of secured assets, registration of changes, deregistration of notice of handling of secured assets being land use rights and assets attached to land; transfer of registration of mortgage of property rights arising from house sale and purchase contracts or from other property sale and purchase contracts attached to land.

In order for people to be able to register online conveniently, the Center commits to providing maximum support so that people and businesses can submit online applications conveniently and quickly; ensuring timely and correct reception in the electronic environment; accompanying people and businesses on the journey of building a Digital Government - Digital Citizen, towards paperless - contactless - complete - seamless administration.

Specifically, people can submit their applications online by following these steps: Access the city's Administrative Procedure Information System at the link https://dichvucong.hanoi.gov.vn .

Next, log in with your VNeID account or through the national portal. Then select the “Online Public Services” tab, enter the procedure name in the search box. Go to the Select procedure section corresponding to your needs, click “Submit application.”

Then, select the agency and the subject of implementation. Enter the missing identification information fields. Upload the profile components to the system. Enter the information fields to receive paper results at home.

Finally, after completing the application submission process on the system, submit the paper copy (as required by specialized laws) via postal service or directly at the Center's Branch.

The Center's branch will compare and receive the application if it is valid according to regulations.

People wait to complete land procedures in Nam Tu Liem district (Hanoi). (Photo: VNA)

In addition, in order to promptly receive and handle feedback and recommendations from individuals and organizations regarding the reception and handling of administrative procedures by agencies and units in the city, the Hanoi People's Committee has established an Inspection and Supervision Team to monitor the control of administrative procedures, internal administrative procedures, and handle feedback and recommendations on the Digital Capital Citizen Platform - iHanoi established under Decision No. 2087/QD-UBND dated April 17, 2025 of the City People's Committee (hereinafter referred to as the Inspection and Supervision Team) to publicly announce the "Hotline phone number, Zalo, Viber" to receive and handle information reflecting and recommendations from individuals and organizations regarding the reception and handling of administrative procedures.

Comrade Cu Ngoc Trang - Director of the City Public Administration Service Center, Head of the Inspection and Supervision Team. Phone number, Zalo, Viber: 0768.221.221. Time to receive information during office hours on weekdays.

The content of reflection and recommendations within the scope of reception through the hotline of the Inspection Team includes: Behaviors that are not in accordance with regulations in the process of handling administrative procedures of cadres, civil servants, public employees, and workers of the City Public Administration Service Center and State administrative agencies of Hanoi city.

Specifically, acts such as: Abuse of power, harassment, causing trouble and difficulties for organizations and individuals in carrying out administrative procedures; preventing organizations and individuals from choosing the form of submitting documents, receiving and returning results of administrative procedure settlement according to the provisions of law; refusing to carry out, prolonging the time for handling administrative procedures or arbitrarily requesting additional documents and papers outside the provisions of law; shirking responsibility, lack of cooperation, unfairness, objectivity and illegality in the process of handling administrative procedures; behaving and communicating inappropriately with the regulations on office culture; other acts of law violation in the performance of official duties./.

(Vietnam News Agency/Vietnam+)

Source: https://www.vietnamplus.vn/ha-noi-cac-thu-tuc-dat-dai-se-duoc-dang-ky-truc-tuyen-tu-ngay-16-post1041189.vnp